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Ugh I keep getting locked out of the DCL website!

Discussion in 'Disney Cruise Line Forum' started by Gretel, Jan 20, 2009.

  1. Gretel

    Gretel I like being ME

    Joined:
    Sep 19, 1999
    Messages:
    713
    I am trying to make excursion reservations for the Feb 28th cruise and it keeps locking me out! I have already had to call them to unlock me once. Anyone else having trouble or is it just me?
     
  2. crafty91

    crafty91 DIS Veteran

    Joined:
    Dec 17, 2008
    Messages:
    588
    I am seriously about to scream! I was just getting ready to write the exact same thing! I have been locked out 5 times now already. I supposedly have to wait 30 minutes before trying again. The site doesn't know what to do if the excursion is full or only has a different time. The %$#@ system still thinks I'm logged in when I'm not!:badpc: I guess I'll eventually get it all done, though one excursion at a time I guess.:confused3
     
  3. outahere

    outahere DIS Veteran

    Joined:
    Aug 12, 2002
    Messages:
    5,384
    If you get locked out, be certain to clear the cookies on your PC, before you try to access the site again. The DCL web site drops a cookie on your PC when you log in, and that may be why it still thinks you're logged in.
     

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