Ugh I keep getting locked out of the DCL website!

Discussion in 'Disney Cruise Line Forum' started by Gretel, Jan 20, 2009.

  1. Gretel

    Gretel I like being ME

    Sep 19, 1999
    I am trying to make excursion reservations for the Feb 28th cruise and it keeps locking me out! I have already had to call them to unlock me once. Anyone else having trouble or is it just me?
  2. crafty91

    crafty91 DIS Veteran

    Dec 17, 2008
    I am seriously about to scream! I was just getting ready to write the exact same thing! I have been locked out 5 times now already. I supposedly have to wait 30 minutes before trying again. The site doesn't know what to do if the excursion is full or only has a different time. The %$#@ system still thinks I'm logged in when I'm not!:badpc: I guess I'll eventually get it all done, though one excursion at a time I guess.:confused3
  3. outahere

    outahere DIS Veteran

    Aug 12, 2002
    If you get locked out, be certain to clear the cookies on your PC, before you try to access the site again. The DCL web site drops a cookie on your PC when you log in, and that may be why it still thinks you're logged in.

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