Narcoossee's-Take Two-Dinner
Originally our last night ADR was for Jiko, at 8:30. The day before, we started thinking that was not really what we wanted to do. We wanted to stay close to our home resort/MK so we could try to catch just one more night of SNTFS. We had the CL CM's working on changing our ADR for us. I really wanted to try Citricos, because we had never tried it before. I pushed and pushed, but DH would hear nothing of it. He wanted Narcoossee's again. He was so in love with his meal, and the service from the other night, that he INSISTED on Narcoossee's. The day before, there was no availability. The night Cm's were able to switch us to Artist Point, so at least we were closer to where we wanted to be. Then the next day we got a note under our door that they had been able to get us just what we wanted! 7:15 pm at Narcoossee's. DH was thrilled! We arrived right on time, and asked if Nelson was working. He was not, and we were bummed, but stoked for our dinner. We ended up being seated in Lori's section, at the exact table that Jo and Eric had sat at! What a coincidence!
Us outside Narcoosee's
Server: Lori
Jo had told us that Lori was a great server, so I was confident our meal would be great. We sat and sat, and sat and sat. And sat. Lori was buzzing around but did not come over to say hello, or anything, for at least 10 full minutes. We watched the couple next to us receive amazing service from an older gentleman, who was a great server. And we sat. Finally Lori came over and introduced herself and took our drink orders. She was OVERLY bubbly and sweet and sugary, to the point where she seemed really fake. DH ordered a Coke, I ordered a Diet Coke with extra lemon. We ordered our meals right away, because we had a feeling about where the service was going, and we knew exactly what we wanted. Lori was very smiley taking the order, and returned fairly promptly with our drinks. DH being the Coca Cola NERD he is, said taste yours, I think they gave me the Diet. So I tried it, and it was EWWW ROOT BEER!! Then I tried the other soda and it was Diet Coke, so Lori had brought DH root beer instead of Coke. Ok, no big deal, mistakes happen. The Coke sat there for another 7 minutes easily before we were able to tell Lori of the mix up. I finally got her attention and told her that she had brought out root beer instead of Coke by mistake. She said "ohhh I'm so sorry", and turned around and walked away leaving the Root beer sitting there. Ok...Another 5 minutes goes by or more, until she brings the Coke out and leaves it on the table and walks away. The root beer sits! At this point we've been here for half an hour and we realize, OH! The bread! We never got our delicious hot sourdough bread with sea salted butter! Every table around us has bread and butter! And the other night, we too had bread and butter, within minutes! Here comes Lori with the appetizers. She puts them down, and leaves the root beer. Ay ya yay. So Lori finally passes by and DH practically flags her down and says "can you please take this root beer? And could we please have some bread?"
I was laughing so hard inside. I felt so bad for him, because he desperately wanted this meal to be good, and it was just going straight downhill. Lori takes the root beer away, and brings us some bread. Then she clears the apps and the entrees arrive. DH's filet came out with the sauce on it. After Lori finally comes around to ask how we're doing, I tell her that the filet came out covered in sauce, and since she was nowhere to be found, we had to clean it off as best we could and eat it. She said, would you like me to bring you a clean plate for the steak?"
We declined. After the entrees are eaten and cleared she disappears. She takes so long in finally coming back to our table, that we have to skip dessert! On a night we actually wanted dessert! We really wanted to make it to MK for the fireworks, and since we had waited almost 10-15 minutes after our entrees were cleared, just sitting there, we couldn't! We were SO disappointed with her service. I finally left and waited for DH to settle the bill, I was so frustrated. She was paying close and attentive care to her big tables seated around us that she just ignored us! It was terrible service and it was reflected directly in her tip. It's funny that we gave the biggest and the smallest tips of the trip at Narcoossee's.
Food: I ordered a Diet Coke with extra lemon, and DH ordered a Coke. He got a root beer, and finally got his Coke in the end. For appetizers I ordered the steamed mussels with Garlic toast, and DH ordered the Shrimp and Crab Chowder that I had the other night. Both appetizers were delicious. My mussels were terrific, another HUGE portion, with at least 20 mussels. The broth here was more garlicky, and soo flavorful. The garlic toast was yummy as well. I brushed off quite a bit of the burnt garlic, and that made it better for my tummy. DH loved the chowder, and I finished the bits of it that he had left behind. For entrees, I had the Togarashi Spiced Tuna, and DH had the Filet mignon with Choron sauce on the side. The filet came out with the sauce on it, as you read above. My tuna was very delicious, but verrrry spicy. I would definitely make note of that. I order tuna all the time, I cover it in wasabi, and I like spicy food. This was just too spicy for my palate. I only ate about 2 or 3 pieces because it would have upset my stomach. Luckily for me, my DH is the greatest guy in the world, and made me a little plate with filet (i got all the pieces with sauce, because I didn't mind the sauce), haricots verts, and potato gratin. It was divine! That little plate was sooo good. Believe it or not, the potato gratin was different than it was the other night! The other night it was the square cut gratin you see pics of on here. That night for us it was red potatoes in slices, with a white cheddar cheese...SO GOOD!! I wish I had more of it!! It reminded me of my grandmother's potato Gratin. The haricots verts were sautéed perfectly.
Sadly, we can't review dessert, because we didn't get to have any. Boo!
Overall Experience: Food was delicious, but the service was so terrible it really ruined the meal for us.
Would we return: Yes! We loved the food, the ambiance and the location. We would just ask for a different server