I paid to get presale tix, and what happened to me was a nightmare. I got the presale tickets lined up on Ticketmaster at the stroke of 10, but when it came time to pay,
Ticketmaster wouldn't accept my log in (you can register ahead of time with TM in order to enter in all your credit card info to save time). It was a complete disaster!!! I had already logged in to the TM site as a member before the presale began, so I'm not sure why I had to re-enter anything, but so be it. Since the site rejected my log in, by the time I got it straightened out, my tickets had timed out and that was that. I never got another shot.
It is really a shame that only those who are willing to pay brokers outrageous amounts of money are the ones who will see the concert. My friend had her father calling from Nebraska Saturday while she worked the computer at the same time--neither one got any. I'd be really interested to see who's crazy enough to pay broker rates to see the concert.
I am not a big fan of the presale concept as it seems to backfire anytime there is exceptionally high demand for an event. For example, during the last U2 tour, many Chicago fans who paid for presale privileges did not get any tickets, and the site crashed. I "lucked out" that time and got nosebleed seats.
I am totally turned off by this whole situation. If Disney was really interested in entertaining the HM fans, they would consider adding shows or choosing larger arenas. I'm not sure if there are large numbers of tickets being set aside for radio stations, sponsors, and the like, but it seems crazy to me that few to no real folks are getting these.