I booked our very first stay as DVC owners at the Kidani 2 weeks ago for a savannah view 1 bedroom. A couple of days later I called about changing it to a studio, they had no availabilities so they told me about the wait list option. They put me on the list. Well after talking about it being our first stay as DVC we decided to leave things alone. We called this morning and cancelled the wait list, while on the phone she told me the person that I talked to about the wait list didn't complete the request and that we weren't even on one. She confirmed everything i wanted the 1 bedroom,etc. and she said she would leave things as they stood with the original reservation. Well I just checked our reservation and guess what...it said Savannah view deluxe studio.....I am so upset. After she confirmed everything with me it still got screwed up. It is my birthday trip from my husband, and now its wrong. They better be able to fix this, I am really glad I remember the CM's name. I can't believe this. Not a good way to start DVC. I hope this is a one time thing.