We just got back yesterday from our first stay at CBR. We were there for 9 nights and really loved this resort. I was nervous about going mod again after doing BC and BWI in the last 2 years. Stayed Pop for a short trip and didn't care for it at all and POFQ a few years ago and didn't love it either. Thought I'd share a bit about our experience.
The only negative that happened during our trip was the check in process. I don't think it was CBR's fault but somehow our new MB were linked to a Keys to the Kingdom card from our stay at BC 2 years ago. It took the CM quite some time to straighten it out so they could reset the bands and make sure they were linked to our new room. I requested Jamaica 45 and ground floor but was originally placed in Jamaica 41. I asked if there was a chance of moving to 45 or 46 and she made a call and spent some time talking to the person who assigns rooms. With some maneuvering they got us on the ground floor in 46, room 4631 to be exact (and they moved my MILs room nearby). It was a lovely room with the murphy bed. Great location right around the corner from the bus and a 5 minute walk over to OPR and it faced the courtyard area. Also very convenient to the quiet pool, ice and laundry. Great size room for a family of 5 and plenty of storage and shelf space for our needs. The sliding doors were a nice touch when trying to get ready in the morning without waking the kids.
The CMs were all great. The resort was very quiet. I think once I heard a door close in the room next to us but otherwise never heard any noise at all from other rooms. The beds were very comfy and mousekeeping was good. Buses were much better than I expected after all the negative reviews. Many times we walked right out and onto a bus immediately. Including wait time for bus to arrival at our destination it took 19 minutes to get to DTD, pretty much always around 25 minutes to MK, Epcot was less but I can't recall exactly. HS seemed to be the closest park and we had trips there or back that were under 15 minutes even including wait time for the bus. Jamaica was often a first pick up or drop off point which was nice. We never once had to go around the entire resort. Longest was when they started at Martinique and when I timed it the bus took 10 minutes from there to Jamaica. All in all I'd say the bus service was on par with what we had at BC and BWI and better than what we experienced at Pop.
The kids LOVED the little splash zone area with the pirate ship and slides. It was perfect for our little guys who can't swim yet, but love to get wet.
The resort definitely has a very relaxed, laid back feel to it that we really enjoyed. We spent a little time at the beach lounging in a hammock just enjoying the view. My 6 year old was a huge fan of the arcade. QS never had long lines while we were there and fast service. Even with gluten free requests.
Bell services was also very quick and friendly.
We had a great time and wouldn't hesitate to stay here again. Thanks for all the great info that helped us in planning for this trip!
Heather