The new ADA rules were officially published today

Discussion in 'The DIS Unplugged Podcast' started by Justin Jett, Jul 26, 2010.

  1. Justin Jett

    Justin Jett <font color=darkorchid>I will do my Elvis impressi

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    Someone corrected him.
     
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  3. jcb

    jcb always emerging from hibernation

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  4. fakereadhed

    fakereadhed The Tag Fairy has me on "ignore"!

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  5. DisneyKevin

    DisneyKevin Kelvis Moderator

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  6. wishspirit

    wishspirit <font color=teal>When you wish upon a star!<br><fo

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    I would suggest pie, but cake will do! ;)
     
  7. Justin Jett

    Justin Jett <font color=darkorchid>I will do my Elvis impressi

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    My Response:

    http://www.wheelchairjunkie.com/forums/ubbthreads.php?ubb=showflat&Main=3813&Number=30369#Post30369

     
  8. jcb

    jcb always emerging from hibernation

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    As always, Skip, your response is very well stated. I am not sure why this person had to be derogatory to make their point.

    Sticks and stones.......
     
  9. kaytieeldr

    kaytieeldr Reserving the right to make jokes out of typos - b

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    Oh, I know the answer to that one, Jack! When people can't discuss or argue with or attack ideas, they move on to things, then people.
     
  10. Justin Jett

    Justin Jett <font color=darkorchid>I will do my Elvis impressi

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    Thank you both. Usually if things get to that point, I ignore it and walk away. However, his points could easily be proven false, and I thought it best to respond politely with facts and examples to back up my statements.

    I have overcome so much in my life. I choose to be thankful and enjoy the things I can do, instead if wasting my time feeling angry about things I cant do. Life is too short for that.

    I'd love to experience Space Mountain, but I do not go around complaining about how Disney should allow me to put an adolescent size car seat in the vehicle. If I did that, I may miss out on something special that I could do.[​IMG]

    Bottom line....I, personally, appreciate the "crumbs" that I've been given.
     
  11. roomthreeseventeen

    roomthreeseventeen Inaugural Dopey Challenge finisher

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    Skip, you are awesome, and I hope you get to ride Space Mountain someday.
     
  12. DisneyKevin

    DisneyKevin Kelvis Moderator

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    I could not agree more.
     
  13. *NikkiBell*

    *NikkiBell* The WDW Merchandise Walking Bible Moderator

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  14. Belle1997

    Belle1997 <font color=blue>I married a beast and found my pr

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    This happened to me too. I was so angry. I have my own scooter and it is a travel scooter it is smaller than most wheel chairs. I was furious to say the least. I have MS so pushing a wheel chair is not an option. They were rude too. They need to use brains to realize your own scooter then you know what you can do and not do. I am still writing a letter to WDW. I was disgusted with how they treated my personally own scooter!!!

    So can wheel chairs maneuver through ropes Anyone can.

    To make it worst I got stuck on Space mountain. My battery died. One Cm actually said no lie. We can not do anything to help you. You chose to walk or scooter into this park.

    What I had not choice. I can not walk in the heat. They seriously need sensitivity training.
     
  15. *NikkiBell*

    *NikkiBell* The WDW Merchandise Walking Bible Moderator

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    I just wanted to pipe in here now that she has posted. I am a longtime friend of Belle's and spent some time with her while at WDW two weeks ago. She was treated absolutely HORRENDOUSLY by the CMs at both ToT and SM. She is making light of what took place at SM, but I found it absolutely deplorable when I found out. To sum it up...

    One of the nights I was visiting with friends, Belle and a few other DISers in the area went to MK. At one point, she left the group and went to SM during EMH at night. She was told that the lift was working for Space Mountain and soon discovered it wasn't once she got to the ride. I am not all that familiar with how that is set-up, so she can explain it better, but apparently her scooter died as a result of it having to exert extra power because of the lift mechanism not working. She said that this was dangerous because of the angle she was in; her scooter could have flipped over.

    When she discovered her scooter died, the CMs were not very helpful at all. They were rude and condescending towards her. One even said that there might not be any way for her to get back to her resort as the buses would stop running by the time the manager was available. This was the part that absolutely infuriated me. How could someone who is wheelchair bound find a way home in a situation like this? She was stranded in Tomorrowland which is thousands of feet away from the bus area and she had no wheelchair or scooter to get her there. Why would a cast member even say something like this to her? Wouldn't that terrify her? OF COURSE!

    She waited several hours, in tears, not knowing what to do or how to get home as she was by herself. The CMs did not show her any concern. Instead, they treated her as more of a bother than anything. The manager eventually showed up to the scene. He was not very compassionate either, but apparently an arrangement was made to get the scooter charged at some location and returned to Belle soon enough.

    Eventually (several hours later, to be exact), Belle was able to leave the area. I'm not sure of the specifics of this so I am hoping she'll chime in here. The next morning, when I found out what had happened (Grr...you should have called me), I assumed Disney would be delivering the scooter to her. Unfortunately, they dropped the ball on this one again. Instead, they made her travel, without her mobility device, to TTC in order to pick it up. I'm fuming at this. All the while, Belle was more concerned about meeting up with a group of us at DHS for a get together. That's just the type of person she is --- putting others before herself. Disney should have treated her well here, not cast her aside.

    Disney and its CMs made many mistakes here. They were rude, uncompassionate, and unprofessional. We experienced similar CMs at ToT who verbally embarrassed Belle at the queue line. I was there for this one and didn't want to overstep my grounds, but definitely showed my disgust. I'm shocked at how she was treated in both of these situations and can only blame it on the lack of CM training over the past few years. I'm hoping you write that letter, Belle. Something needs to be done.
     
  16. roomthreeseventeen

    roomthreeseventeen Inaugural Dopey Challenge finisher

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    Nikki, and Belle, that's absolutely ridiculous. You should definitely write a letter. I don't know all of the rules and procedures that Disney CMs have to abide by, but I can guess that no one would get called out for going out of their way to help a guest who needed it. Being stranded for several HOURS is crazy.
     
  17. DisneyKevin

    DisneyKevin Kelvis Moderator

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  18. wishspirit

    wishspirit <font color=teal>When you wish upon a star!<br><fo

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    If I was a Disney CM, I would of got another ECV as quickly as possible and helped her transfer, then organise for hers to have been charged and returned to her resort.

    Anything less is outrageous! I really do hope you write a letter Belle! Saying those things to scare you is beyond crazy!

    When one of the powered wheelchairs at work ran out of battery, we ended up with four of us helping the mom get the chair into the van so she didn't have to wait for it to charge. Those things are heavy, but they can be moved!
     
  19. I hate no win situations that just make lawyers rich. If Disney says Segway's are a saftety hazard they get sued to prove it. If they allow them and someone get's run over they get sued.
    Nobody wins and we end up paying for it through higher prices.
    That guy on the other board needs to realize there is no "Whole Loaf". It's making the best out of a situation and by definition that can't be black or white.
    From what I have read here on this new law Disney's best play is to continue to say they are a safety hazard and soak up those lawsuits. The alternative is allowing them, someone gets run over and the much bigger lawsuit that will result.
    In the meantime we are all paying for either scenario as they keep raising ticket prices
     
  20. WDWAurora

    WDWAurora <font color=teal>I may not be Peter's Tink, but I'

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    Skip, this is why you're such a good blogger-you're a very funny writer!! I think it's the honesty that comes across so well, and you just put such a humourous spin on things. I'm glad you stood your ground on the other board.
     
  21. kaytieeldr

    kaytieeldr Reserving the right to make jokes out of typos - b

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    Truly, something similar is what an area manager did for me when my rented ECV broke down inside Buzz Lightyear entirely accidentally. I'm SHOCKED that Belle was treated so horribly!!!
     

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