See post #23 for my Happy Ending!! We just spent a week in Kidani Village in a Grand Villa and a studio. What a glorious, fantastic, marvelous, tremendous, terrific and wonderful week it was. That is the good. (I'll have to post a more detailed report when I get home.) Yesterday, seven of us transferred to OKW in a 2 bedroom for 2 nights. When we checked in at noon the air-condition did not work. It was 80 degrees in the room. We called right away and let them know. They said some one would be there in 1/2 hour. Nope. When we got back from the parks at 11:30p, we stopped at the front desk and the CM put a work order in AND called maintenance and she told us some one would be there in 1/2 hour. Nope. DH, being a Mr. Fix-it realized the condensor was frozen and turned off the ac and restarted the ac this am. It worked. However, there was a huge wet spot in the carpet in the hallway. So we called. And again no one came. When we returned from a fantastic Keys to the Kingdom tour (we had Claire she was great), we heard water running in the hallway. It was the ac and the carpet was even more soaked. I called the front desk this time and told them we had just spent a wonderful week at Kidani Village and this was our first at OKW and it would be our last. Imagine the mold and mildew? Two housekeepers came with towels to dry carpet. The bad and the ugly. Please don't flame me I know AKL-KV is shiny and new, but I expect the Disney Difference no matter where I stay. Isn't that why we all own a piece of the magic?