I read her trip report and she said that she wrote a letter before she left for the RPR. She had received an upgrade and plenty of extras. I thought I would give it a try. We were returning to the HRH and last year had a standard garden view. I just wrote a short letter stating that we were looking forward to coming back and had hoped to get our request of connecting rooms. When checking in we were told no upgrades, no milk & cookies and no grade A report card. Our rooms were directly across the hall from last year and I was surprised to see that we had gotten pool view rooms. They had an excellent view of the fireworks. We didn't receive any other goodies but that was good enough for me. I think the rooms were even bigger than last year, more room to sit by the window. I don't know if writing the letter really worked or not but I am still thanking Candice30 for her telling us about writing the letter. We also didn't get charge for self parking so that saved $30.00 - there's the milk and cookies!