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Target just lost a $3k sale

Discussion in 'Budget Board' started by zomama, Mar 25, 2013.

  1. zomama

    zomama Mouseketeer

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    I haf been filling prescriptions there trying t o get a 5% coupon to stack eith my red card. I finally got it and counted out 70 $50 Disney gcs. Red card got denied from high amount so they cancelled the transaction and I went home and called target and they said to use any card and they'd refund the 5%. Went back to try agsin and the pharmacy rewards coupon declined and came up as already used. Turns out that since it had been scanned it was void and now I have to wait 2 weeks to get another one. Too bad my balance has to be paid this week. Bummer. Was really looking forward to saving $350!
     
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  3. Lorien728

    Lorien728 Mouseketeer

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    If that were me, Id be calling back the 800 number and getting someone on the phone. Also, Id be making sure they called a store manager to get this straight. They can manually override it for you and shouldn't be giving you issues.
     
  4. allison443

    allison443 DIS Veteran

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    Were they going to deduct the 5% that you would have gotten with the red card if you used another card? I think someone else posted that same situation-her red card was new and had a low limit. So she used a different card and they gave her the same discount she would have gotten with the red card, 5%.
    It's not as good as 10% but it's something. Is that what they meant?

    ETA I think my red card has a limit like all credit cards...I haven't hit it yet though!
     
  5. disney1990

    disney1990 <font color=royalblue>Wow, it make my heart skip a

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    We have the Debit Card and just bought $2200 work of Gift Cards this week with the 5% plus 5% discount. Sorry you had a problem - I would not give up.
     
  6. zomama

    zomama Mouseketeer

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    Unfortunately, target has the worst customer service. I think I may stop in tomorrow and talk to a manager.
     
  7. zomama

    zomama Mouseketeer

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    Well I tried again and spoke with 3 different managers but my persistence paid off. got the 10% off!!
     
  8. PrincessTiannaLove

    PrincessTiannaLove Earning My Ears

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    Glad it worked & you that you spoke to someone until it did pay off! No reason to not get what you worked/paid for! :cool1:
     
  9. Marionnette

    Marionnette <font color=deeppink>Wishing On A Star<br><font co

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    I'm glad that they made it right. My experience with Target is that they will try to make things up to you if they've made a mistake. You may have to keep moving your complaint up the chain of command, but eventually it will reach someone who can make things work to your satisfaction.
     
  10. Lorien728

    Lorien728 Mouseketeer

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    That's great news!!!
     
  11. manning

    manning <font color=blue>Just for that I have requested it

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    Some of the lowest drug prices can be found at Costco and Sam's Club.
     

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