I haven't been able to get on Memolink since Saturday. Very frustrating. Have sent 2 emails to customer support with no answer. Today, sent email to Memolink CEO - still no answer. Tomorrow, I guess I will try calling them. The good news is that I have a daily email for Memolink lotto sent to me. Matched 4 numbers and won 100 points a couple of days ago. Then, matched 3 numbers for 25 points yesterday. Has anybody ever had problems with Memolink and how long did they take to respond? Thanks.