We spent 10 days at the Portofino in a Butler Room. We were next door to a large suite and had an opportunity to tour a couple of the suites. Housekeeping was unbelievable. They told us several stories about the guests that have stayed in those suites. Who needs the Enquirer!!!! Just received my Loews Platinum card for my future stays. We took advantage of the cabanas, Health Spa and more. The Butler breakfast that was brought to our room every morning could have fed about 20 people. When we arrived we were greeted with a bottle of wine, a fruit basket, a free CD and bottled water. The service was exceptional. If I could answer any questions please feel free to ask as I will try to answer.