Speedy email from Poly!

Discussion in 'Disney Resorts' started by dBugged, Jun 14, 2002.

  1. dBugged

    dBugged <a href="http://www.wdwinfo.com/dis-sponsor/index.

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    I sent an email to the concierge email that was mentioned on Tikiman's site. I got a reply two days later from a very nice lady named Melissa that added all of our special requests to our reservation. She mentioned that our reservation showed standard versus concierge. So, I gave Expedia a call and got another nice lady who contacted Disney and made sure it was taken care of. I got another email from Disney today (after I repied to them last night) and Melissa mentioned that everything was perfect now and she was sending out my planning itinerary. Wow! That's service! I'm glad I sent an email for my room and anniversary request, otherwise I might have had a surprise later down the road at check-in. To top it off, she even said ALOHA and MAHALO in her emails. :)

    Now, the worst part is that we have 2.5 months left till we go. Argh! :(
     
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  3. princess angel

    princess angel **If You Can Dream It, You can Do It**

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    Melissa is a wonderful itinerary planner! she is so nice and very "Disney"!!! when we stayed at the poly concierge I had such nice conversations with her prior to our stay. Melissa was a great help.
    glad you are having fun planning!
    dont worry, your trip will be here before you know it, and you'll have a magical time!

    Laura :)
     
  4. dBugged

    dBugged <a href="http://www.wdwinfo.com/dis-sponsor/index.

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    Yep, she's been great. I just got another email back from her with our last request on it. Yea!
     

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