I have found a lot of info about using southwest points to book flights, but does anyone use their points to reserve a hotel room or car rental? We have enough points to do so, but I am curious about cancellation policies or changes. Does anyone know, if you book a hotel room with points and then need to cancel it, do the points go back into your account? Or if I need to modify a car reservation, am I able to do that? Or is it set in stone once it's booked? I can't find information about this anywhere! Anyone with experience using southwest points to buy anything other than a flight, please share your experiences. Thank you!