Southwest points and canceling flight

Discussion in 'Transportation' started by cbnsoul, Mar 27, 2012.

  1. cbnsoul

    cbnsoul DIS Veteran

    Joined:
    Aug 12, 2009
    Messages:
    794
    Sorry of this has been posted (I'm having all kinda problems finding anything with Search lately). If I book a flight using Rapid Rewards points and then cancel, do I have to use those points again within a year or lose them? If that is the case, do I have to TRAVEL within the year or just BOOK a flight by then? Can't find anything on Southwest.com that states the policy either way.
     
  2. lynn_s

    lynn_s Mouseketeer

    Joined:
    Mar 1, 2010
    Messages:
    139
    For travel booked with points, the points go back into your account like they were never used - so they don't have to be used in a certain timeframe.
     
  3. leebee

    leebee DIS Veteran

    Joined:
    Sep 14, 1999
    Messages:
    5,952
    If there's an airfare sale for my itinerary, which I purchased with points, do I need to totally rebook or will they just put the point difference back into my account? Should I cancel, see the points back in the account, then rebook?
     
  4. Zerosinthecloset

    Zerosinthecloset DIS Veteran

    Joined:
    Oct 4, 2009
    Messages:
    755
    No. Just do a "Change Flight", and change either one or both legs. If you have EBCI a change will preserve it, a cancel will eliminate it. The difference in points will go back into your account.
     

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