Southwest Credit - could someone walk me through this?

Discussion in 'Transportation' started by Disney Addicted, Mar 22, 2012.

  1. Disney Addicted

    Disney Addicted DIS Veteran

    Joined:
    Aug 29, 2011
    Messages:
    867
    My friend's airfare dropped $60 (round-trip) since she booked it 3 weeks ago. I have read posts that say SouthWest will give the price difference back as a credit for future flight.

    I'm searching through Southwest's website and I'm afraid I just do not see how to do this. I even logged in with her intinary/confirmation # and still did not seen an option to request this.

    TIA!
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. jel0511

    jel0511 DIS Veteran

    Joined:
    Jan 30, 2001
    Messages:
    8,986
    You have to go into change flights. Basically rebooking the flights to see the cheaper pricing. After going through the rebooking process, as the end, it will show you the credit and ask you to confirm the changes. Then you're done.
     
  4. Disney Addicted

    Disney Addicted DIS Veteran

    Joined:
    Aug 29, 2011
    Messages:
    867
    Ahh, ok. Thank you.

    One more question. Because it's a future flight credit and not an actual refund, no changes will be made/apply to the Visa - correct?
     
  5. jel0511

    jel0511 DIS Veteran

    Joined:
    Jan 30, 2001
    Messages:
    8,986
    It shouldn't, unless they purchased a refundable fare......
     
  6. Disney Addicted

    Disney Addicted DIS Veteran

    Joined:
    Aug 29, 2011
    Messages:
    867
    No, not refundable. Just wanted to check as it is my credit card used to book her flight.

    Thanks!
     

Share This Page