I'm pretty frustrated about this- wondering if anyone else has ever had this problem. (and if there was a resolution). I booked a trip, staying at Fort Wilderness Cabins for Jan 12, 2014. (used AAA). Just hotel and park tickets package. I got a free dining pin email yesterday. I called AAA today to add it- they tried. They called Disney because it wouldn't add. Apparently, even though this pin was sent to me, at my email address, it's somehow assigned to a friend of mine. Disney will not let me use it because it's not assigned to my name, and this friend is not traveling with me this trip. I don't know WHY the pin is assigned to my friend. We stayed at The Pop Century together in Oct 2009, same room, my reservation and she was my guest. I paid for the vacation package with my CC. I sent an email to guest relations asking them to please look into this, and I am waiting for a reply. (When I called Disney myself, that's what they told me to do, as they said they couldn't change it anyway, because I bought it through AAA). So has anyone ever had anything like this happen? What was the outcome?