Shutters photography

Discussion in 'Disney Cruise Line Forum' started by vapsmom, Jan 13, 2013.

  1. vapsmom

    vapsmom Earning My Ears

    Joined:
    Aug 10, 2012
    Messages:
    5
    Anyone else have problems with their Disney cruise photos? We were over charged an of 79 ship pictures, 28 are of complete strangers. Working with Disney an The Image Group, but slow going!
     
  2. CMOORE185

    CMOORE185 HH 240 Points, SSR 260 Points

    Joined:
    Mar 12, 2009
    Messages:
    1,177
    Last time we went we checked our folder and had only one photo in it. When we inquired about it they had no good answer for us. We never got anymore pictures in our folder the rest of the trip. I guess they didn't want our money.
     
  3. wendyoconnor

    wendyoconnor DIS Veteran

    Joined:
    Jan 28, 2011
    Messages:
    865
    Did you use the computers to check your pictures? In shutters on deck 4 (Fantasy/Dream) they have computers where you swipe your KTTW to view your photos. We compared what was in our folder to what was showing on the computer to find missing photos. There were some missing so we asked at the desk and they printed them for our folder.
     
  4. vapsmom

    vapsmom Earning My Ears

    Joined:
    Aug 10, 2012
    Messages:
    5
    The kiosks were in operative. So we trusted them. We did turn one disc back in, then received a second. Charged twice. The quality of most pictures were poor. We took better shots with our simple point an shoot.
     

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