Does anyone know if you can find out what room you will be in before arrival? Also, CM at CRO never asked if we preferred a non smoking room. Should I call back to request? I hope we did everything else right. This is the first time we booked on our own...Thanks to all for the suggestions. They helped. And it is true, they won't give any extra info unless you ask. When I gave the code the CM told me that was a new one for him!!