Had to vent off here. I was part of the February 13th cruise that actually left on the 14th. We missed a whole day of cruising and I will never forget the disappointment in my children´s faces. I understand it was the weather and Disney reacted in a more more or less satisfactory way....or did they? All guests, including me, who made part of the reservation using DVC points and paying the rest cash, were credited 20% of the value of the cruise in our account. Since it was a good amount of money (about $1500 in my case, but the people in our dining table had a refund of $2500), I approached guest services in the ship and told them that I would probably not be able to spend that kind of money in 6 days in the ship, especiallly taking into account that meals, accomodations, etc were already paid for. They told me not to worry, since any reamining balance would be put back into my credit card. On the fianl day of the cruise, I got my statement showing all my expenses and the remaining balance on my account. I spoke to GS desk again and swast assured that it would go back to my credit card. Well, it has been almost a month and there is no credit in my credit card. I called DVC member services and they told me to call Disney Cruise Line. I did, and they told me I have to speak to DVC member services. I told them I already did and they tole me to send an email or a letter. Is it too much to ask from a company like Disney taht they live up to what they promise, especially when it was compensation for an extremely stressful and dissapointing experience such as being sent back in Port Canaveral because there was no cruise. Anyone knows who can I talk to or what else I can do? I have been a loyal Disney fan and DVC memeber for 11 years, but I feel like an ant in front of an elephant.