This is the first time i've redeemed points on the NEW(ER) redemption page and for some reason, it isn't working! I'm trying to get the $25 Macy's card and it opens to a page with a macy's card on the top, and writing about it on the bottom, with a blank white space inbetween -- which is where i'm thinking the other click on information is located....anyone know? I've tried several times and wondered if its my computer, or is the site down, or just that page? Also, where it says 'contact us' its all about investors. Anyone know how to contact them for redemption help? TIA!