Question re: CRO agents

Discussion in 'Disney Resorts' started by momofbrian, Aug 9, 2002.

  1. momofbrian

    momofbrian Earning My Ears

    Joined:
    May 22, 2002
    Messages:
    24
    I was talking with someone in CRO last night. He was very kind and helpful - until his computer went down. He took my name & number and said he'd call me this morning. He told me that he started at 8:30 am. It's 10:30 and no call (I know, I'm on the impatient side) Should I just call again and start all over, or has your experience been that if they say they'll call, they call.

    Just wondering. Thanks.
     
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  3. CarolMN

    CarolMN DVC Co-Moderator Moderator

    Joined:
    Aug 18, 1999
    Messages:
    23,783
    I'd call back and start all over. If the agent put anything into the computer regarding your reservation, any other agent should be able to access it.
     

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