Problems booking on DCL website?

Discussion in 'Disney Cruise Line Forum' started by European, Apr 16, 2013.

  1. European

    European Mouseketeer

    Joined:
    Mar 12, 2003
    Messages:
    260
    Hi,
    For several days now I have been trying to book a cruise, but I can not get past the page where I fill in everyone's name, address, telephone number. It just won't go to the next page. I have been trying on my mac, pc and iPhone. I have tried with an other wifi connection as well. DCL replied me with tips concerning a medium security level, deleting cookies and deleting history. I tried all that on my pc, but nothing works.
    Who knows what the problem is?
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. PrincessShmoo

    PrincessShmoo DIS Veteran

    Joined:
    Feb 12, 2009
    Messages:
    20,607
    I don't know. I just did a mock booking, and I was able to get past that page.
     
  4. aan1701

    aan1701 DIS Veteran

    Joined:
    Aug 26, 2005
    Messages:
    6,071
    Just saying if you would have called in by now it would be booked. I would just call the reservation number and make the reservation on the phone.
     
  5. European

    European Mouseketeer

    Joined:
    Mar 12, 2003
    Messages:
    260
    I have called a few days ago, but they make spelling mistakes because of our difficult names. And I'd rather resolve the problem.
     
  6. OrangeCountyCommuter

    OrangeCountyCommuter DIS Veteran

    Joined:
    Jul 11, 2010
    Messages:
    5,176
    Sadly, Disney has the worst IT in the hospitality industry so it may never work for you. DVC members have one group who can log on and another who can't and IT just keeps going :confused3

    I would look for a TA or just call. SORRY!@
     

Share This Page