Prepaying shipboard credit

Discussion in 'Disney Cruise Line Forum' started by samnick, Jun 15, 2004.

  1. samnick

    samnick Earning My Ears

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    We just sent our final payment a few days ago for our Feb. 2005 cruise. Our original plan was to send credit to our account each month to build up credit by then. Unfortunately a few weeks ago my father was diagnosed with a very serious illness. We now know there is a high chance we will have to cancel. But my wife and I discussed it and decided we will still proceed assuming things will be close to normal by then. I think my family will need this trip more than anything by then. My question is if we send in the credit and have to cancel, does anyone know if it is difficult to get your prepaid credit back? To be able to afford to go it would really help us if we can still do this. Any help would be greatly appreciated. Thank you:firefight
     
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  3. Suzanne033

    Suzanne033 Nobody on their deathbed ever wishes they spent mo

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    How do you do this? Through Disney or your TA? Is there a number to call
     
  4. ivanova

    ivanova <font color=blue>DIS Veteran<br><font color=red>Hi

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    If you booked through a TA you might have to prepay through your TA as well (DCL told me that "anything having to do with money must be handled by your TA").

    As for the refund, I don't think it would be any different than getting your cruise payment refunded ... it might take up to 30 days to get it back, but you should get it all back.
     
  5. ColeenD

    ColeenD My grandkids call me MiMi!

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    I have prepaid some shipboard credit over the last 4 months for 2 cabins in July. I sent the info via facsimile to Disney Cruise, even got a confirming phone call a few times from "Amy". The fax # is (407) 566-7739. I actually got the idea and phone number from this board.
     
  6. mostyn17

    mostyn17 DIS Veteran

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    If you book through a TA....you can still call and put the credit on yourself. The last 2 cruises we went through a TA and had no problems with this. I think I may of had 1 or 2 cast members that put a fuss but I just hung up on them and called back :p I think what it is, is some don't know all the rules about that stuff.

    All you do is, call the main line and tell them you want to put some money on your account. However, I don't know if you can do this until after the cruise is pain in full. I have never tried it.

    Hope this helps,

    Travis
     
  7. videogal1

    videogal1 DIS Veteran

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    Well, I cannot see how that could be completely true since they have a section in the stateroom gift order form located on their website where you can prepay onboard credits by credit card. Sigh, that is one of the little messes that I have to contact DCL about and I've been putting it off until the post-cruise glow has worn off...Looks like it's time...

    I prepaid a Bon Voyage package as well as on- board credits for my cruise in May and, got the BV package...yummm! but the credit did not show up on my final cruise statement.

    (now where's that little violin player when you want him? :charac2: )
     
  8. webray

    webray Love the wineauxs!

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    You call disney directly to prepay shipboard credit, you can call disney directly, even if you book through a travel agent.

    We did this, and it worked great.
     
  9. Sarangel

    Sarangel <font color=red><font color=navy>Rumor has it ...<

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    Why not just write checks to yourself & deposit them into a free checking account? We do this all the time to pay for our vacations. That way you don't have to worry about getting a refund. We also charge everything (up to our budget) on our mileage card & then pay it off from the free checking account.

    Sarangel
     
  10. Tera

    Tera Do or do not, there is no try

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    videogal - Where on the DCL website did you find that about the onboard credit?? I can't seem to find it :(
     
  11. JC Butterfly

    JC Butterfly DIS Veteran

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    The suggestion about the free checking is a good one and on the budget board there are all kinds of strategies for savings . . . but when you just aren't that responsible with money . . . I need it to go directly for the vacation or I end up spending it on some other need that I see.


    So I don't imagine this happens often, but what if I "prepay" more money than I actually end up using? Do I get a refund at the end of the cruise or do I get a check sent to me at some later point?
     
  12. Tera

    Tera Do or do not, there is no try

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    JC Butterfly - I know what you mean. I do all my banking online and if I see that I have this extra cash, I might use it. It would be nice to have that money with DCL already.

    Good question regarding not using all your money (not like that would happen to us :p )
     
  13. samnick

    samnick Earning My Ears

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    Thanks for all the replies, sorry it took a while to respond. I work long hours and just got back home. I think we'll go ahead with our plan. Wish us luck, thanks again:firefight
     
  14. DMS_cruisers04

    DMS_cruisers04 S@H DAD

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    samnick, seems things got a little off topic :confused3, but in answer to your question, if would be no problem to get your pre-paid monies back. Just might take some time. The only credits you don't get back are credits applied by DCL, or other entities, that are given as amenities. Hope that helps.
    And hope everything ends up okay with your father.
     
  15. Dreamer04

    Dreamer04 <br><img src="http://www.wdwinfo.com/dis-sponsor/i DIS Lifetime Sponsor

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    Samnick-prayers for your father. As for the prepaid credit for the cabin, I don't know. Call DCL and ask themn directly.

    Good luck.

    Ursula
     
  16. Suzanne033

    Suzanne033 Nobody on their deathbed ever wishes they spent mo

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    I have already been buying Disney Dollar (a hundred or so a month).

    Which do you think would be better Disney Dollars or Pre-paid shipboard credit?
     
  17. ivanova

    ivanova <font color=blue>DIS Veteran<br><font color=red>Hi

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    really it's the same - with Disney $$ you take them to Guest Services once onboard and apply them to your stateroom account.
     
  18. samnick

    samnick Earning My Ears

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    Thanks again for the info. And especially for the prayers for my father. I didn't want to go in depth on his condition because these boards are a fun place to come to and I didn't want to sound too depressing. This is actually a nice break from everything to come on here and read posts for a while. But it was very nice to see a couple of posts of thoughts and prayers for my dad. Sorry if this response strays from the original topic, just felt like I needed to respond:firefight
     
  19. Tera

    Tera Do or do not, there is no try

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    I hate to ask the same question again, but does anyone know how to prepaid your account besides buying Disney Dollars ahead of time?? If not, can I buy the DD at any store and just bring them with us when we check in?
     
  20. mostyn17

    mostyn17 DIS Veteran

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    all you do is call disney, give them your reservation number and then tell them you want to put some money on your account. And they will ask how much and get your credit card numbers off of you .....its that easy :) ::yes::

    Have a nice cruise

    Travis
     
  21. Tera

    Tera Do or do not, there is no try

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    Thanks Travis! Now if I didn't book through Disney, can I still do that? I booked with DU
     

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