Preferred not avail?

Discussion in 'Disney Resorts' started by raven0855, May 2, 2011.

  1. raven0855

    raven0855 Mouseketeer

    Joined:
    Nov 7, 2008
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    Today I switched from the kids stay and play to the free dining. Which we upgraded to deluxe. Saving a whooping $7. But getting the photobook too. Anyway to my question-

    We booked standard room at pop and today I asked if I could switch to preferred. I was told there were no rooms avail under the promotion. If I go online to book it shows that I could get a preferred room. Does anyone have any thoughts on this?

    I called and the system is down so I have to call back but want to known if it's worth it to call.

    Tia!

    Ps please feel free to move not sure where this should be posted!
     
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  3. DisneyRunner2009

    DisneyRunner2009 DIS Veteran

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    There are a predetermined number of rooms available for any given promotion. I would suspect all the preferred rooms allocated to the promotion are sold out. Are you using the promo code, when booking online?
     
  4. raven0855

    raven0855 Mouseketeer

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    I was using the code online thats what was baffling me. I just called again and the system is up and I was able to upgrade
     
  5. Missytara

    Missytara I'm all ears!

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    Someone else may have come along in that time period; upgraded as well and a room become available.

    Most likely the computer system could see if available, but the online system may not have picked it up yet.
     

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