Need some help with knowing what's in the predeparture kit. One box arrived today and the other is stuck in customs. We got charged $14 by UPS for one of the boxes and assume that UPS will charge us $14 for the other one too. I called ABD and they said that shouldn't have happened and would fix it for me .... they said they'd try to get the other package out of customs for me and call me with an update. Hmmm... we'll see. We paid so much for the trip, it's a little annoying to have to pay $28 for our "gifts". Let's hope they fix it. Anyway, the box that did arrive was ripped open and crudely taped back together. No doubt the people at customs or UPS ripped it open (have they never heard of a box cutter on the tape seams???) and then attempted to tape it up again .... they left a huge gap in the box. I need to know if the box contains everything we're supposed to get because there's always a possibility that something was removed or fell out of the huge gap they left behind. In the box were 2 backpacks, a predeparture book and 4 cardboard luggage tags (with string) (2 luggage tags per person). Is it all there?