andrewilley
GNU Terry Pratchett
- Joined
- Oct 17, 2007
So, should I still fax a request if I can reiterating that we want AB and first floor, and asking to be closer to the food court?
Also, if you do the online check in ahead of time, does that have anything to do with your requests? Can you request those things when you do the online check in? Can you still fax requests even if you did the online check in?
In short, what have you got to lose? Sending a fax costs nothing and can only improve your chances. Just let them know what your circumstances are, and what sort of room location would work best for you. You can do Online Checkin up to 60 days out, but there isn't much by way of requests that you can add (you can at least request ground floor though). Send your fax about 3-5 days out (after you've done Online Checkin).
And yes, birthday buttons can be picked up at the front desk or any Guest Relations location.
Andre