We checked in after 1am and it took awhile just to get a Bell guy and to get checked in. sleepy place at that hour... Just call Bell Services, tell them you need the luggage picked up and then moved immediately to the new room; I assume your family has the new keycards. Deal with management later, IMO. For now, just get the stuff moved over. No they aren't going to move it from a room and to a room without you being there on both ends. It's just not what Bell Services does. If you use Magical Express those people will put bags into a room without you there. If you are going on a Disney cruise and buy DCL transfers they will pick up from a room without you there. But not normal Bell Services. So before you head to do the checkout/in process, have Bell Services come up and snag your bags. They will store them for the day, and when you get back, call them and have them deliver the bags.