To I Love Pluto: in February I sent a FAX 5 days before our arrival. In it I reviewed the category of room we booked and explained the reason why I requested the particular row of rooms in that category (only 8 rooms in that section). I sent the FAX at 9 am and had a very nice Email back 5 minutes later telling me that my request was granted. While we don't have significant medical issues I had explained that given our ages we wished to save the major portion of our energy enjoying the parks. We did not arrive at POR until about 4 pm after flying into MCO and getting the Magical Express. Our room was just as promised and we could not have been happier. Editing to say - oops, I don't know how to correct a typo in a heading - sorry Venomhatch.