I was at POFQ 9/25-10/2 for an annual trip with my mom. It's our favorite resort! We had a great stay, as always. I did have a couple of complaints. Not horrible, just annoyances.
First, I had requested a fridge because of medication that needs to be refrigerated. We had a new fridge, yay, in which I put a couple bottles of water and my meds. The next morning I realized the fridge was running so cold that the water bottles had blocks of ice inside. I got concerned about my medication, I'm not sure if it freezes if it gets too cold, or whether that level of coldness has some affect on it. I went to turn down the thermostat and found the dial had been removed and a cover had been placed over the hole. It took a while, but I pried the cover off and tried to turn the post (what was left of the temp control) but it wouldn't budge. In the end, it didn't seem to cause any harm to the meds, so all's well that ends well, but I thought this might be of interest to people bringing refrigerated medications.
Second, I was not at all happy with a couple members of the food court staff. Specifically, the two ladies running the bakery station. The phrase "slow as molasses" came to mind while I was waiting 10-15 minutes for them to make more beignets. I wasn't being impatient....I was pretty psyched to get some fresh ones. But the wait had more to do with the speed at which they were moving than cooking time. The lady taking my order spoke in 2-3 word sentences and was almost inaudible. When I had to ask her to repeat everything she said she got testy with me, as if I was bothering her. There were 4 others waiting by the time the beignets came out. Only 2 of them wanted beignets, but weren't asked what they wanted, so they had to wait with the rest of us to place their own orders. Again, not a big deal, and I didn't complain about it, but it upsets me when people in the service industry act like people are bothering them when they want something.
There was also something I'm not sure what to make of....there was no conditioner in the bathroom when we first arrived, so my mom left a note asking Mousekeeping to leave some when they cleaned the room the next day. When we got back there was a plastic bag on the counter with 8 conditioners inside, and only one shampoo in the bathroom! I wasn't sure if this was a passive-aggressive act or an overwhelmingly nice gesture, but I choose to believe it was the later!