We were there the second week in September and the housekeeping was passable, but not up to Disney standards. The room was presentable, but there was garbage by the beds and corners that was not ours. There were not enough towels. I had to leave a note several times requesting towels. We had five people in our party and consistently they left four bath towels, four wash rags, two hand towels, and a floor towels. That is not enough for five people, especially teenagers. We were there for a week and never had our sheets changed. Disney is suppose to change your sheets on the fourth night and that did not happen. And I have a pet peeve and very few housekeepers do this and that is to empty the water out of the ice bucket and give me a fresh bag. That is extremely annoying. Also, the ice machine in building 18 has really bad smelling and tasting ice. I don't know if it is just the Florida water or the ice machine and filter need a serious cleaning, but it was horrible. It was doubly horrible because refilling your mug at the food court was a lesson in futility. The beverage area was always horribly crowded and when you got there, you could only get a cube or two of ice. As you can tell, I love ice in my beverages. We ended up going to the Hess station for our beverages.