sunny_stace
DIS Veteran
- Joined
- Apr 11, 2006
Hey guys! sorry my little resort review took over a week but I wound up having to go STRAIGHT back to work when I got home! But here it is, my resort reviews for POFQ and POR from Sept.17-28 So let's start with...
The Good:
Port Orleans French Quarter.
We spent our first 5 nights here. My DBFF and I that is. we arrived on magical express and the sun was shining and wonderful and the resort looked great. Check in was so fast and easy. Our CM Lauren (same name as my DBFF!) was 'earning her ears' but she was great and so sweet! She was all smiles and gave us great info and directions to our room! It was about 10:30am or so and the room was already ready! We walked down the little passage-way and past the serpent pool and we were all giddy and giggly! We easily found the room (honestly I was surprised it was so close!, I knew POFQ was small but I hadn't been there before. It's a great feature!) and easily opened the door (we have had a lot of trouble with hotel doors in our travels together! LOL, we were SHOCKED that we got it on the first try!! LOL)
The room was immaculate when we got in. And guess what was on the dresser, a TOWEL ANIMAL!!! surrounded by Mickey confetti! I was so excited and DBFF looks at me shrieking and goes, "what in the WORLD is that thing!!!). The towels were all folded in decorative ways (something I appreciate having done suite housekeeping for a while, though not for Disney)
So we did our little jumping on the bed and went off to the MK. When we came back around 8pm or so there was our luggage from ME! Everything worked out perfectly!
And it continued to while we were there. Mousekeeping was great (the two times we needed them to come in) and so were the bell services staff. Even the staff at the Sassagoula food court were nice! The cashiers at Jackson Ssquare gifts were sympathetic when I bought my benadryl as my allergies were making me a wreck and the heat and A/C mix was killing my throat. I was very very impressed by the place and would definately stay here again.
Oh - I've also been told by my friend Lauren to include the fact that there weren't a lot of children staying here. A fact she thoroughly enjoyed, I however love kids and couldn't have cared less.
The Bad and according to a little girl on the bus, The Ugly!:
Port Orleans Riverside.
Well, let's start with check-in. We hopped over here from POFQ so we could keep the free DDP during our stay. The guy helping us ( I was so furious I can't remember his name...I mean he was nice enough but...) couldn't figure out how to switch our park hopper days left over on to our new room keys (which I know can be done, so many people have told me!!) nor our DDP credits made it onto the room key after I tried to use it to get a coke at the gift shop. I went back and complained to the manager who was a very irritating arrogant uppity man with no apologies who eventually had our DDP credits but we still wound up having to use our old room key for the park hopper passes. It was lucky we kept them otherwise someone would have had hell to pay! But, being tired already and annoyed at furiously mad at the service, I CRIED at the POR check-in desk! This should never happen to an adult Disney guest in my opinion. We were then given bad directions to our room and got lost and trampsed around the whole freakin' place! After staying at POFQ, POR seemed absolutely HUGE! I know I'm not a rustic kind of girl so I requested a room in the Magnolia Bend section, I think my only request there which fufilled without an argument. I will say something good however, this area of the resort is beautiful. Right off the Sassagoula river and beautiful plantation style buidings (of which I am a fan anyway) and fountains. A little girl I was talking to on the Disney Trans. bus the next day told me that her Bayou side room was "very ugly and I wish I was on the pretty side too" She was maybe 6 or 7. I thought this was hilarious. On our second night we woke up to what we thought was a terrible rainstorm happening. When we looked outside we discovered that in fact a main part of the sprinkler system was very noisy and RIGHT outside our door. That morning, we went out to see wet paint signs all over the place and ton of white paint spilled and still wet all over the walkways, not a huge problem really but I would have been angry if I hadn't seen it and stepped in it. It also took us a half hour to find a vending machine which was still closer to us than the main buildings. The food court staff didn't seem to be very happy with guests with the free DDP and tried incessantly to charge it to the room if you didn't tell them in the first second you spoke you had credits. Even with things as small as a bottle of coke at the gift shop wound up charged to the room (and were later refunded after another argument). Overall, I wouldn't stay here again unless it were full or all the other resorts were full. I am so used to getting MUCH MUCH better service from Disney. In the parks, at other resorts and in shops. I was Very unimpressed. And btw, I couldn't tell you about the pool....we never found one! LOL!
Hope this helps anyone looking for info!
The Good:
Port Orleans French Quarter.
We spent our first 5 nights here. My DBFF and I that is. we arrived on magical express and the sun was shining and wonderful and the resort looked great. Check in was so fast and easy. Our CM Lauren (same name as my DBFF!) was 'earning her ears' but she was great and so sweet! She was all smiles and gave us great info and directions to our room! It was about 10:30am or so and the room was already ready! We walked down the little passage-way and past the serpent pool and we were all giddy and giggly! We easily found the room (honestly I was surprised it was so close!, I knew POFQ was small but I hadn't been there before. It's a great feature!) and easily opened the door (we have had a lot of trouble with hotel doors in our travels together! LOL, we were SHOCKED that we got it on the first try!! LOL)
The room was immaculate when we got in. And guess what was on the dresser, a TOWEL ANIMAL!!! surrounded by Mickey confetti! I was so excited and DBFF looks at me shrieking and goes, "what in the WORLD is that thing!!!). The towels were all folded in decorative ways (something I appreciate having done suite housekeeping for a while, though not for Disney)
So we did our little jumping on the bed and went off to the MK. When we came back around 8pm or so there was our luggage from ME! Everything worked out perfectly!
And it continued to while we were there. Mousekeeping was great (the two times we needed them to come in) and so were the bell services staff. Even the staff at the Sassagoula food court were nice! The cashiers at Jackson Ssquare gifts were sympathetic when I bought my benadryl as my allergies were making me a wreck and the heat and A/C mix was killing my throat. I was very very impressed by the place and would definately stay here again.
Oh - I've also been told by my friend Lauren to include the fact that there weren't a lot of children staying here. A fact she thoroughly enjoyed, I however love kids and couldn't have cared less.
The Bad and according to a little girl on the bus, The Ugly!:
Port Orleans Riverside.
Well, let's start with check-in. We hopped over here from POFQ so we could keep the free DDP during our stay. The guy helping us ( I was so furious I can't remember his name...I mean he was nice enough but...) couldn't figure out how to switch our park hopper days left over on to our new room keys (which I know can be done, so many people have told me!!) nor our DDP credits made it onto the room key after I tried to use it to get a coke at the gift shop. I went back and complained to the manager who was a very irritating arrogant uppity man with no apologies who eventually had our DDP credits but we still wound up having to use our old room key for the park hopper passes. It was lucky we kept them otherwise someone would have had hell to pay! But, being tired already and annoyed at furiously mad at the service, I CRIED at the POR check-in desk! This should never happen to an adult Disney guest in my opinion. We were then given bad directions to our room and got lost and trampsed around the whole freakin' place! After staying at POFQ, POR seemed absolutely HUGE! I know I'm not a rustic kind of girl so I requested a room in the Magnolia Bend section, I think my only request there which fufilled without an argument. I will say something good however, this area of the resort is beautiful. Right off the Sassagoula river and beautiful plantation style buidings (of which I am a fan anyway) and fountains. A little girl I was talking to on the Disney Trans. bus the next day told me that her Bayou side room was "very ugly and I wish I was on the pretty side too" She was maybe 6 or 7. I thought this was hilarious. On our second night we woke up to what we thought was a terrible rainstorm happening. When we looked outside we discovered that in fact a main part of the sprinkler system was very noisy and RIGHT outside our door. That morning, we went out to see wet paint signs all over the place and ton of white paint spilled and still wet all over the walkways, not a huge problem really but I would have been angry if I hadn't seen it and stepped in it. It also took us a half hour to find a vending machine which was still closer to us than the main buildings. The food court staff didn't seem to be very happy with guests with the free DDP and tried incessantly to charge it to the room if you didn't tell them in the first second you spoke you had credits. Even with things as small as a bottle of coke at the gift shop wound up charged to the room (and were later refunded after another argument). Overall, I wouldn't stay here again unless it were full or all the other resorts were full. I am so used to getting MUCH MUCH better service from Disney. In the parks, at other resorts and in shops. I was Very unimpressed. And btw, I couldn't tell you about the pool....we never found one! LOL!
Hope this helps anyone looking for info!
