Im a bit confused. In the past when we have stayed at BC we have just called the main Wyndham Bonnet Creek number and been able to request a room (we've gone thru companies on ebay to get our ressie) This time they tell me because I'm staying in a 4 br pres I cant request anything, one person told me the owner needs to request, someone else told me that the room assignments are made at the time of ressie. When I emailed the vacation broker who we got the ressie from, she told me she doesnt have that info, that rooms are assigned at checkin. I have a friend who stayed in a 4 br pres a couple weeks ago and they let her request a building and view when she called the main number as I have tried to do. I understand that a request is not a guarantee, but it would be nice to have my preferences known if something was available, but they are not even taking my info. Does anyone have an email for the room controller or someone who can give me an answer that makes sense, or is at least be willing to make note of where we would like to be should it come available. Thanks!