Please clarify onboard booking

Discussion in 'Disney Cruise Line Forum' started by LeslieG, Jan 15, 2013.

  1. LeslieG

    LeslieG DIS Veteran

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    I know the rules changed last year for onboard bookings, but I'm still having trouble with some of the details.

    I understand you can only book one date and get the 10% discount with the reduced deposit and OBC.

    So if I want to book two different sailings, I will not get the discount or reduced deposit, but I will get the OBC?

    Is there a difference in OBC based upon your Castaway Club level, or has that changed?
     
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  3. ruadisneyfan2

    ruadisneyfan2 DIS Veteran

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    OBC is same for all CC levels now.
     
  4. LeslieG

    LeslieG DIS Veteran

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    I think the FAQ thread still shows the different OBC levels based on CC status.
     
  5. ruadisneyfan2

    ruadisneyfan2 DIS Veteran

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    I guess a mod should edit that. It's a fairly recent change. Probably in the last 6 mos. Very disappointing too since we finally got to Platinum. :sad:
     
  6. LeslieG

    LeslieG DIS Veteran

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    I think the FAQ thread is where I read that you still get the OBC for a second date, but I wasn't sure if that was accurate.
     
  7. jkrislc

    jkrislc DIS Veteran

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    We were able to book two with the perks by booking one under my name and one under my wife's name.
     
  8. ruadisneyfan2

    ruadisneyfan2 DIS Veteran

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    For different dates?
     
  9. LeslieG

    LeslieG DIS Veteran

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    I read somewhere that it was one per address. Can you give us a bit more information how it worked for you? Thanks.
     
  10. standardgirl

    standardgirl believing in magic

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    This is not supposed to happen with the new rules unless the you and your wife live in two different households.
     
  11. standardgirl

    standardgirl believing in magic

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    The new rule is that one sailing (date) can be booked onboard (with full onboard booking benefits) per household. In this one sailing, up to 2 rooms may be booked. There is no limitation as to who you put in these two rooms (other than of course, the person booking onboard must be in it).

    We booked onboard with the new rules in our last sailing. I was a bit concerned with the new rules because it was me and my mom traveling together on our last cruise, and even though we live in two different places (in fact, two different countries!), I feared that DCL may not let us each book a new sailing. Anyway, here's what we've happened:

    1. We approached the onboard booking desk and explained what we would like to do:
    * Mom (household 1) to book sailing A with two rooms. The people in the room 1 would be mom+brother & room 2 for me+my OH
    * I (household 2) to book sailing B with two rooms. The people in the room 1 would be Me + my OH, and room 2 for mom+brother

    2. At first, the agent said that this is not allowed. She acknowledged that my mom and I are being treated as two different households, so we can each book a sailing in the future of up to two rooms. However, she said that we cannot have each other in the booking. I pointed out to her that there is no limitation as to who you can put in the rooms as per DCL's new rules. She still didn't allow us to do this. We said that we'll come back the next day once she's got the cruises priced.

    3. Went back the next day and the lady told us that what we wanted to do is actually fine - she has checked with someone. :) Got our trip booked :)

    It will be interesting to see what happen in our upcoming trip. My other half will actually be living in a different country than me due to a new job! So, technically, we have 3 households sailing :eek: Mom+brother in household 1 (address 1), I'm in household 2 (address 2), My OH in household 3 (address 3). All 3 addresses are in different countries, too! :eek: Will be interesting to see if Disney allows us to book 3 future sailing dates! They should as per their own rules ;)
     
  12. debsters41

    debsters41 DIS Veteran

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    Here's another wrench in the works if someone can help me.

    Technically I might be able to work out the two households. What I want to know is if I can book a b2b dummy date, and switch that to another b2b, all the while having a second booking for the second household.

    Does this make sense, and if so, does anyone know if it is possible?
     
  13. standardgirl

    standardgirl believing in magic

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    Officially, I believe this is what you're allowed to book:
    Household 1 to book sailing 1 of the b2b for up to 2 staterooms.
    Household 2 to book sailing 2 of the b2b for up to 2 staterooms.

    However, from what people have posted, DCL seems to make an exception (or least has done so in the past - though not sure if it has always done so or whether it depends on the particular agent) to B2B cruises and allow for:
    Household 1 to book 2 sailings b2b for up to 2 staterooms with full benefits.

    If you get them to let you book 2 sailings b2b as one household, then technically, you should be able to go back and booking another sailing using household 2.

    Hope this makes sense.
     
  14. debsters41

    debsters41 DIS Veteran

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    yes, thankyou:)
     
  15. LeslieG

    LeslieG DIS Veteran

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    Can anyone confirm if you still get the OBC with the second booking even though you don't get the 10% and reduced deposit? And if you just get the OBC, is it combinable with the Disney Visa OBC offer?
     
  16. lbgraves

    lbgraves Little Cinderella's Mommy

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    The correct wording directly from the OBB book that was changed almost a year ago:

    "Offer valid for Categories 4-11 only. Offer not valid for concierge level categories, 2-night cruises, IGT, OGT and VGT Categories with Restrictions, or Disney Fantasy maiden voyage. All staterooms must be booked and deposit paid while onboard. Special cruises have seperate cancellation and deposit policies. Other discounts do not apply. This offer is limited to two staterooms on one future cruise date [per household sailing]. Any additional staterooms on the date booked onboard will only recieve the onboard credit portion of the offer. Additional sail dates can be booked onboard at the current prevailing rates. See disneycruise.com for applicable terms and conditions."

    As noted, you are able to book B2B cruises with those two rooms as an exception. If you move the second date, that reservation will lose all OBB benefits.

    Unless you have two different addresses, that is not possible with the current rules.

    The rules do not reference this. They do say that you can get the OBC on any additional rooms booked for the same date that you received the full OBB benefits for. Since the OBB OBC and the Visa offer both require codes to activate them, you would only be able to use one since they can only enter one per reservation.
     
  17. LeslieG

    LeslieG DIS Veteran

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    "Any additional staterooms on the date booked onboard will only receive the onboard credit portion of the offer."

    That wording is a bit confusing. I took it to mean a booking for a second date, but you may be right. Maybe it's referring to any cabin booked for the same date after the first two cabins.
     

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