I have not been a member of the DIS boards for long but, while I have seen some wonderful help, I have also seen a multitude of very SNARKY responses. This happened on one of my questions that I posted and it got downright rude as I asked question about upgrades. I have also seen it on a plethora of other posts. Please think about the fact that people are on here just asking for guidance. And, of course, there are so many opinions on subjects that we are not all going to agree to the response given. However, this is no reason to get nasty. I have been especially horrified when I have seen this on questions from the UK. I can well imagine that this kind of behavior on here just solidifies the bad rep that Americans can have. Be kind, be helpful and if you can't be, don't respond.