Phone call from MS today?

Discussion in 'DVC-Mousecellaneous' started by connorlevismom, Aug 25, 2011.

  1. connorlevismom

    connorlevismom DIS Veteran

    Joined:
    Dec 31, 2005
    Messages:
    3,794
    I had this message on my phone that sounded rather strange. The guy said he was calling from DVC and that there was a mistake that was made with our account that they needed to correct it. He said I needed to call him back so that they could get it fixed.

    It sounded fishy to me. Has anyone had this type of phone call? I cannot imagine what would be wrong. We have been members since 2004 so I would have thought it would have been caught by now, if there was a mistake somewhere.

    Kristine
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. Tinks "SS"

    Tinks "SS" DIS Veteran

    Joined:
    Jun 16, 2009
    Messages:
    597
    i would call member services and let them you that you received that call and give them the number that was given. i wouldn't call that number but alert MS cause there may be a new scam trying to start. Hopefully, they can stop it before they get anyone.
     
  4. disneynutz

    disneynutz DIS Veteran DIS Lifetime Sponsor

    Joined:
    Dec 11, 2006
    Messages:
    20,073
    Call them back and see who it is. Do not give out any info and let us know what they say.

    :earsboy: Bill
     
  5. tbay

    tbay Mouseketeer DVC Gold

    Joined:
    Jul 31, 2005
    Messages:
    125
    please let us know how you made out when you callled member services
    sounds weird to me
     
  6. webcs

    webcs Mouseketeer

    Joined:
    May 28, 2008
    Messages:
    225
    they called us in the late winter to tell us about the changes to the benefits, so not unheard of that they call. but yeah, be careful!!
     
  7. Dean

    Dean DIS Veteran<br><a href="http://www.wdwinfo.com/dis

    Joined:
    Aug 19, 1999
    Messages:
    32,407
    Several reported this type of call recently. It turned out to be guide changes. The messages varied but tended to be misleading and ones that engendered concern.
     
  8. Hopefully

    Hopefully DIS Veteran

    Joined:
    Nov 3, 1999
    Messages:
    10,123
    I agree. I had a similar call several months ago that there was a change to my account. Made me very nervous.
    But it was our new guide introducing herself.
    Funny message though
     
  9. BEASLYBOO

    BEASLYBOO I'm back....

    Joined:
    Oct 5, 2007
    Messages:
    4,856
    I had a call roughly 2 to 3 weeks ago, my new guide. She introduced herself, asked if I was considering adding on, mentioned Hawaii.
     
  10. Lancer

    Lancer The more complex the mind, the more the need for t

    Joined:
    Aug 25, 2005
    Messages:
    618
    Same situation here. When I tried to call back first thing in the morning, all I got was voice mail with no indication of who this person was. I tried every half hour all day long. You wouldnt imagine all the bad senarios I conjured up in my head during the day. I finally got through at 3:00pm and had a big sigh of relief when it turned out to be a new guide introducing herself(Kathy Conforti).
     
  11. DizDays

    DizDays DVC & D23 Member

    Joined:
    Jun 6, 2009
    Messages:
    919
    ConnorLevisMom - did you ever call MS or respond to the message? We're curious to hear what they said. Let us know when you get a chance.
     
  12. BUDDYBEAR

    BUDDYBEAR DIS Veteran

    Joined:
    Jul 1, 2005
    Messages:
    620
    call member services and check it out :cool1:
     

Share This Page