We returned home from our stay from the AS Movies. What a disaster. We were to stay at the POP when my DW broke her ankle, that put evety thing on hold for a month. We rebooked for the samr time and days but enede up at the ASM. She was in a wheelchair for 10 wks. unable to put any weight on her foot. When we checked in, prefered location, they put us on the 2nd floor, back side of the building, great for a wheel chair, and using the elevator during a fire or an emergency is out of the question, good thing our DS was with us to help. We went to the parks for several hours before our room was to be ready. When we returned, we could not get into our room because the keys didn't work. We then spent the next several hours with our luggage and my DW waiting in the lobby, waiting to get things fixed. (what fun) During that week our room keys did not work, stuff delivered to the wrong room, room service not cleaning the room or vacumning, we even left the mouse keeping envelopes for the staff, (they were gone everyday) and a whole host of things go wrong. Even the bus driver was rude to our DS for helping his mother onto the bus. As you can tell we have stayed on property for a long time. We have never had such an interesting time at any of the resorts. The parks were great as usual and had a great time most of our vacation. It was always a grin to get back to the room to see what surprise was instore for us. It was an experience that we will never forget, and will NEVER stay at the AS MOVIES again. For the problems that we had, they tried to compensate us, 3, 1 day tickets to the parks next time we come. That will be in over a year and then we will be staying at the POP only from now on.