As so many people ask about this, and I've only gleaned info from the lovely people on here who share, I thought I'd do the same. We decided this trip to let our DDs have this makeover as I've always felt they were a little young before tbh. DD1 is 7.5 and DD2 is 4.5 and it was really the little one who was desperate for it to be done having seen a WDW advertisement on TV where a girl is having it done. There was some confusion about whether it was on or not in November and it appears that during November (definitely the latter half), it was just the basic package of hair & makeup (45 euros) being offered. I went to book ours (in secret ) at the DLH shop on the morning of Friday 30th November, to have the next day, Sat 1st December and tbh it was all a bit confusing! I was told I could only book the basic package (as above) as they weren't sure if the professional photographer was going to be present or not . I enquired about packages with dresses and was told again, because of the photo issue, they weren't selling those packages... I would have to buy the dresses separately, dress the girls beforehand and arrive with them dressed. So, I paid 45 euros each for the basic package and then later that night (11.30 pm!), we snuck over to the WoD and I bought the girls dresses and accessories each. The dresses were 59.99 euros each and the accessories varied - DD2 had a lovely Rapunzel sort of headress that I haven't seen before - think it was 12.99 euros. I got DD1 a tiana set of gloves and bag - think was 15.99 - I asked in about a headpiece and was told they didn't do one, so I was quite disappointed . However, the next day, I was passing the DLH shop and noticed a beautiful Tiana tiara in the window . So, I promptly went and bought it - can't recall the price but it was gorgeous. Have to say, having to buy all the package pieces separately ended up being a lot more expensive than the packages which was frustrating! The next morning, we arrived as per our appointment time, all dressed and ready. The lady clearly didn't speak much English but was really nice with the girls. To my surprise the photographer was there . But I was a bit annoyed that I had, had to buy all the bits separately because they said they didn't think it would be 'on'. In addition, I was told that if the photographer was there (when I booked) that I would get one free photo of each girl. When I went to view the photos they said it was not in the package cost - more money. I tried to explain that I would have booked the photo package had I been able to but it was pointless - they weren't bothered. I did feel this was poor CS on their half, but it doesn't surprise me considering some of the CS I've received at DLRP. I couldn't be bothered to argue or get the manager so I just bought the photos anyway . I was dubious about this whole thing before we did it (wasn't keen on the makeup) - but I have to say, the girls really enjoyed it and they looked beautiful. They also got so much lovely interaction and comments having been made up. The dresses are lovely and much better than the ones I've seen in the Disney Store here. I am pleased I waited until this year to do it though as they both sat so still and were little angels having it done. I need to scan in the professional photos (we bought 3) as they are way better than ours, but here are a few. If anyone has any questions about the experience/package, I'll try my best to answer them .