So, I had my son's teeth fixed to the tune of $5K which I thought was well worth the money. His teeth are beautiful. His bite is gorgeous. Etc. etc... The ortho put a gold chain retainer that is bonded to his upper and lower front teeth to keep them from moving. However, the top one has become loose several times and now broken off twice. I had to pay to get it reattached the first time. Oh, he also has a set of silicone trays he wears at night. Well today, when I took him in, they gave me another option instead of the chains since "it doesn't seem to be working for him." They will make him MORE silicone trays that are laser fitted to his teeth as opposed to the other silicone trays that were just molded so that there are NO gaps between the trays and the teeth. He will also wears these at night only and they will last 5 years or more. It will cost me $400 more. I JUST paid $185 to replace the broken chain several weeks ago. I am SOOOO irked. They KNEW FULL WELL that these stupid chains are prone to falling off so why didn't they tell me that UP FRONT and give me the OPTION?! Orthondontics is a freaking racket to me and I cannot afford to pay $200-400 everytime something goes wrong. I really feel like I am being played and it ticks me off. So I told them, I can't drop several hundred dollars on options. They took off his top retainer and added more glue to the bottom and said he should be fine with the retainers he has now but he has to be diligent about wearing them at night. Well DUH!!!!!! SO MAD. That's the end of my rant. Anyone else have an experience with this? I won't even TELL you right now what they want me to pay for my daughter's teeth and her "second phase." Thanks for listening.