Online Check-In on My Disney Experience HELP!

Discussion in 'Disney Resorts' started by mnmhouston, Feb 13, 2013.

  1. mnmhouston

    mnmhouston Mouseketeer

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    I'm at day 60 and it says that online check-in is available on my reservation when I log into My Disney Experience, but I have not clue how to accomplish the check-in.

    Can anyone who has done it, walk me through?

    TIA
     
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  3. catra121

    catra121 DIS Veteran

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    I actually JUST did this (like 2 seconds ago). Yesterday I tried as that was my official 60 day mark but had no luck...but someone posted on here that they were having issues. Today there was an actual link on the right side of the page that said Online Check - In where as yesterday it just said Online Check In Available next to my resort reservation.

    It was all pretty smooth...4 separate pages that you fill out with information.

    It will ask you what your expected arrival and departure times from the resort are.

    You will be asked if you want to include a credit card and charging to the room.

    Then it asks you to fill out PIN numbers for this ability (you can either all have different PINS or the same one for all cards).

    It asks about room requests. I was really impressed by the options because the last time I did this the requests were VERY limited. For Pop I could request which floor, what sort of view (lake view, landscape view, etc), which section (50s, 60s, 70s, etc), and close to transportation. You only get to choose 2...but that was plenty for me. If you want more than that then I guess you need to call. In addition to the requests it also has an option to check if you prioritize getting a room early OVER room requests or if you would rather wait for your requests. So it seems like there is no downside to the requests if you make them.

    And of course you need to agree to the terms and conditions and review all your selections.

    It was very simple and went very smoothly for me today and I am super excited!
     
  4. catra121

    catra121 DIS Veteran

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    Oh...they also have a spot to put your cell number in so you can be texted when your room is ready IF it's not ready when you check in.
     
  5. Crystal Brewer

    Crystal Brewer Mouseketeer

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    When I called for final question check list (newbie) I was told I had to wait until 10 days mark We are now at 37 can I do it from desktop though I have the IoS4 and MDE app I can certainly accomplish quicker on pc??Would enjoy getting those preferences in ASAP ;) We are at ASM everyone's first!!!
     
  6. cgulls

    cgulls Mouseketeer

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    the ticker on your MDE page has to show 59 before you can do online check in. Once you're at 59, you'll see a new option on your MDE page that shows Check In.

    Two days ago (my day 59), it didn't work for me. It got stuck a couple pages into the process. So, i did Chat help and the CM gave me a link to the old online check in site. It worked fine. And immediately after completing the process, my MDE page (on the new site, of course) changed the Check In link to "Modify Check In". So, at least they're linked.

    Alas, no option to secure FASTPASS+ reservations, though.
     
  7. Crystal Brewer

    Crystal Brewer Mouseketeer

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  8. Sue M

    Sue M DIS Veteran

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    I still have the old web site, but have the MDE app on my iPad, now. When we were just at WDW, a CM friend of mine, installed it for me :laughing: but I did check in on old web site for recent trip and didn't get any request field.

    I don't know how long it will be before my web site switches to new one :confused3 I'm doing my 180 ADR next week for Aug trip. Maybe I should call Tec support?
     
  9. cgulls

    cgulls Mouseketeer

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    I'm still seeing the old website on my iPad. But the new website should show up on your desktop, no?
     
  10. Crystal Brewer

    Crystal Brewer Mouseketeer

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    TaDa once again DISers Thanx **Happy Dance** fingers crossed for Toy Story!! Used new sight went through w/o a glitch!!
     
  11. MikeRx

    MikeRx Mouseketeer

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    We are experiencing the same thing with the IPad. My work and home desktops are the new site and work very well. I checked in at day 59 as we had the same glitch as OPs at day 60. The check in process went very smoothly. I now have a listing for “modify check in” on the MDE page (on the left side under “make dining reservations”). I hope they have the site updated for IPad users soon. I can access the app very well from my IPad, so at least I can see everything. It just is a bit of chore to monitor two slightly different systems.

    See everyone in April (12-18) and Dream Cruise (18-21)!!

    Mike :wizard: DW princess: DS (5 ) pirate: DMIL princess:

    First visit 1976, Pre-2010 too many off sites to remember, WDW 2/2010 BC CL, Disneyland GC 12/2010, WDW 4/2012 POLY TPV, WDW 7/2012 (off site), WDW 12/12 POP and 4/2013 POLY with Disney Dream cruise!
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  12. Disneytwinsmom

    Disneytwinsmom DIS Veteran

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    So happy to hear that it seems to be working. I have read on here somewhere that it is very much like the DCL online check in. Can't wait until it is time for me to do ours!
     
  13. jadepansy459

    jadepansy459 Earning My Ears

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    Can you only do this check-in if you have booked directly on WDW.com? I have the app and can't see anywhere about checking in. :S
     
  14. tifandjim

    tifandjim Mouseketeer

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    We booked throught USAir Vacations. When I signed it to WDW website, I had to search for our reservation by using the reservation #. Then I was able to do the online check-in.
     
  15. Crystal Brewer

    Crystal Brewer Mouseketeer

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    The online check in is on the web page My ressies came up on my app with trouble as I did book them straight WDW yet as pp the app didnt give the link to check in though now its done on website there is the modify ability
     
  16. mnmhouston

    mnmhouston Mouseketeer

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    Thank you for all of your help! It looks like you cannot do online check-in on day 60, it was readily available and easy to get thru on day 59.

    Also, not seeing anything on ipad/iphone app, but right in plain sight on the website.

    All checked in and ready to go. Only problem I seemed to have was that it said there was an option for choosing amenities, but the choices didn't seem to load anywhere. I don't need any so didn't matter to me.
     

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