Once a DVC member reserves for a renter...

Discussion in 'DVC Member Services' started by ziggystardust, Jun 25, 2007.

  1. ziggystardust

    ziggystardust DIS Veteran

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    and sends the renter the confirmation number, who can the renter call at Disney to confirm? I saw in another post that the renters can't call MS but will the reservation come up in Disney's regular system?
     
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  3. Lynne M

    Lynne M Moderator Moderator

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    No, DVC reservations don't show up in the CRO system. They're completely separate.

    A few days before the check-in date, the resort itself will get the reservation info, and the renter can call the resort and confirm. Before that, only MS has access to the reservation, and they will only discuss it with the member that owns the reservation. The caller must provide the owner's member ID and last 4 SSN digits to confirm their identity.
     
  4. Granny

    Granny Yeah, I'm a guy

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    Lynne is correct in that you really can't call anyone to confirm the reservation. You should get a copy of the confirmation sheet the owner receives after making a reservation on your behalf.

    But renting points takes a fair amount of trust. Even if you could call MS, that wouldn't mean anything since an unscrupulous owner could call any time before you arrive and cancel the reservation. Of course, if they do so within 30 days they have restrictions on the points but basically you will need to trust the owner you buy the reservation from.

    It sounds scary but there are hundreds of these transactions on these boards and very rarely do we hear of a problem about either the owner or the renter. The vast majority go off without a hitch.

    Good luck to you! :)
     
  5. Maistre Gracey

    Maistre Gracey <font color=red>Still trying to figure out the mys

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    How about sending the renter a copy of the written confirmation, or even a conference call?? :smokin:

    MG
     
  6. CarolMN

    CarolMN DVC Co-Moderator Moderator

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    Doesn't solve the problem - as Granny posted, the owner can call at any time and cancel the reservation.

    Those who can't get past the trust issue (whether it be owner or renter) shouldn't rent. The worry and stress just isn't worth it!
     
  7. crisi

    crisi DIS Veteran

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    Not only will Disney not confirm (until you get into the hotel system a few days before your trip), if you show up and the unscrupulous owner has cancelled the reservation, don't expect Disney to do anything other than offer you a room at rack rate.

    As Granny said, thousands of these go off without a hitch. However, trust is huge.
     

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