My CM dd texted me last night to share a guest experience with me. I immediately thought of this thread and the experienced folks on it. So, had to share with you all. Dd was working JTA sign-ups around 3pm. A woman walked up and asked if they were full. Yes, dd answered (wanted to add that it was 3:00, what do you expect!!))). So, the woman asks how to sign up...dd tells her that you have to get there super early in the day. The woman says 'Well, we're passholders and we never get here until the afternoon! Does that mean we can't do it?' Dd explained that they fill up by 10am, on most mornings. The guest's response? 'So, because we're not stupid, and we don't come to the park until later, we can't do it??!! Just add that to the list of things that passholders can't do.'
Man....I know that my dd realizes that not everyone knows, prior to arriving, how it works. But, she sure does appreciate the guests that come to threads like this and figure it out...rather than yelling at her because they didn't do any research!!!
So, thanks for all that info you're handing out here!!!! The CMs do appreciate a well informed guest!