not sure what to do...

Discussion in 'Technical Support' started by Tinkerkell007, Feb 10, 2013.

  1. Tinkerkell007

    Tinkerkell007 Mouseketeer

    Joined:
    Sep 7, 2010
    Messages:
    184
    my sister has a screen name on here (Buckeygirl1) and she isn't able to post. SHe has had the account for over a year now and still cannot make posts. I sent a PM to webmastersteve but it's been a few days and I haven't heard back, nor am I sure that was even the right person to contact.
    Can someone help? Thank you in advance! :goodvibes
     
  2. lovetoscrap

    lovetoscrap Sees tag fairy posts that aren't there. Moderator

    Joined:
    Feb 15, 2003
    Messages:
    23,169
    Please have her go to the Welcome Board and check out the first post of the thread stickied at the top that says "Not Fully Registered/Unable to post" and follow the instructions there. If she still is having problems then she can post to that thread for more help.

    Do you know if she still has access to the email account she originally signed up with? The problem is usually that people don't click the link in the confirmation email that is sent so the account isn't able to be activated.
     
  3. Tinkerkell007

    Tinkerkell007 Mouseketeer

    Joined:
    Sep 7, 2010
    Messages:
    184
    Ok thank you! I told her to come check here and follow the instructions. I'm sure she does have access to that email, I don't think she has changed it in a long time.
     

Share This Page