Wanted to say thinks to all for posting their experiences re: ME on this board. We were debating whether we should use the service after seeing that others were having some hesitation. After seeing some not so "magical" experiences, we decided to reserve a towncar for our upcoming 5/20-5/28 trip. I'm a bit dissapointed because it is Disney after all, but I'd much rather not have to worry about wait times, especially for our luggage. I hope everything gets better with the service come Fall when we return!