I have stayed at Pop 9 times and have always enjoyed it in the past for its value. This last visit has severely tainted my view on this resort. The day we checked in it looked like there were drops of blood or something reddish/brownish in the tub. I was still in "Yay, I'm at Disney World" mode so I overlooked it and rinsed out the tub myself. 2 of the 7 nights we were there the trash was not emptied in our room. We had several maintenance issues with the tub faucet not shutting off and hearing running (steady stream, not trickling) water all night even with the bathroom door shut. You had to hold onto the handle to keep it in the warm zone because it would slip into the scalding hot zone if you didn't hold it up. The drain would not stay open, so the tub would fill up with water as you took a shower. In order to keep the tub from filling up you had to bend down and hold the drain open. So, if one hand is holding the drain open and the other hand is holding the handle so the water doesn't scald you, how does one take a shower? We ended up holding the water in the warm zone with one hand, leaving the tub fill up with water, and wash with the free hand. We called maintenance several times and still didn't have our issues resolved when we left. One day the guy told us there was nothing he could do to fix the handle, it would have to wait to be replaced. The tv kept messing up and losing the signal due to a faulty cable that was replaced twice. There was mildew on the bottom half of the tile in the bathroom. The whole way around the tub the grout around the tiles were mildewed. The top half was white, the bottom half was green. I feel like Pop Century's rooms need a major rehab. I paid for a preferred pool view. I liked being real close to the pool since we spent a lot of time at the pool this trip, but I did not like feeling like I was staying in a roach motel. Pop Century is really starting to show its age and is no longer my favorite place to stay. This was DH's first Disney trip. I wanted to wow him but Disney dropped the ball so many times on this trip. With Pop being the biggest disappointment we also dealt with several ride breakdowns on this trip. I still love Disney but it seemed like an excessive number of ride breakdowns. DH was not wowed in the least. He kept asking me where those "Disney details" were that I had been raving about. Lukily I convinced him this trip was my worst ever and he needs to give Disney another shot...with a nicer resort next time. One day we went to the Grand Floridian and he checked out the lobby bathroom. He came out and said, "Finally I found a clean restroom!" So he is now convinced we need to stay at a Deluxe resort next time. I'm Super Ok with that! Good bye Pop Century, thanks for being crappy. I never thought I would get to stay deluxe! The CM's in the food court have no clue what they are doing. One person would tell us which items were considered snacks or quick service meals on the DDP. We would get to the register and the cashier would tell us they were wrong. We ran into this kind of trouble the whole week. We ended up picking a cashier, asking her what was ok to get, then get our food, wait in her line (no matter how long) so we knew we wouldn't be stuck with a cashier that would tell us something different. I never encountered so many discrepancies in what each CM considered a snack or QS credit in the past like I did on this visit. No longer a Pop fan.