nothing BAD to report for this trip we checked in about 11am- took no time at all except they had messed up on my rate and had to change it back to the travelzoo price of $149. The manager apologized and off we went to check into our room 1333. the kids were in the pool by 11:45 for the rest of the day!!! I would highly recommend going during the week. It was so not crowded, plenty of chairs, great service from our waitress and the kids had a blast. somehow I got picked out of the adult crowd for one of the poolside shows and dd also for the later afternoon show. sil and I had a blast going down the slides- the water and weather were perfect. No rain or closings of the pool either. We had excellent maid service and the rooms were clean. Looks like the changed the TV to a flat screen which was a nice little upgrade from last year. NO MOLD whatsoever! We were called right away after requesting a blanket and towels to make sure we had everything we needed. Customer service was great from start to finish. The kids loved the arcade that evening. We did eat off property at the Ale House since its one of our favorite places to eat so I cannot comment on the buffets. I cancelled our ressies for breakfast in the am, since the kids really want more time in the pool/slides- which of course they opened. Lunch was lunch at the pizza hut and subway. Not much more then what we pay at home for a personal pizza and sub. Overall a A++++ experience. so much better then last year. I would say though 2 days one night is about all the time you would need there. so for anyone nervous about their upcoming trip- dont be! enjoy.