New Member PIN Question

Discussion in 'DVC-Mousecellaneous' started by zmanandshan, Mar 16, 2010.

  1. zmanandshan

    zmanandshan Mouseketeer

    Joined:
    Jan 9, 2010
    Messages:
    276
    For any of you who purchased their first contract via resale, can you please explain when your PIN arrived which allowed you to use the DVC website? I called DVC about 10 days after the close and verified my points were available (and I made a resi). I was able to get a member ID number and a group number (I think thats what it was called), but when I asked for a PIN, they said they couldnt get me one because my account was new and it would take a few days. Before I call them back today, I wanted to see how any of you were able to do this....

    THanks, John
     
  2. TagsMissy

    TagsMissy It's not always easy being the wife of a soldier.

    Joined:
    Jun 25, 2008
    Messages:
    4,649
    I can't remember exactly how long it took but my hubby got notification in the mail for his account rather quickly; I had to actually call them. I thought it was odd since I am the main contact for the account but... he did put the Visa card down for the down payment so hand to money I guess ;)
     
  3. Mommee

    Mommee DIS Veteran

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    Feb 8, 2010
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    I didn't buy resale, but my pin was available one day after I was in the system.
     
  4. zmanandshan

    zmanandshan Mouseketeer

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    Jan 9, 2010
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    How did you get your pin? Did you call them for it, or did they mail it to you?
     
  5. sissy_42

    sissy_42 DIS Veteran

    Joined:
    Feb 23, 2010
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    680
    I called MS for something else when I was signing my paperwork and they gave it to me then. I never got it in the mail.
     
  6. thepops

    thepops DIS Veteran

    Joined:
    Feb 6, 2008
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    1,427
    Easiest thing from what I've read is to call Member services and they'll get you set up.
     

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