New dvc website and ie7 issues what's up nothing from disney!!!!

Discussion in 'DVC Member Services' started by jontez, Jan 16, 2013.

  1. CarolMN

    CarolMN DVC Co-Moderator Moderator

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    Site is back up. I was able to log in with Firefox & IE8. I didn't try Chrome or IE7 yet.
     
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  3. DougEMG

    DougEMG DIS Veteran

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    My work runs IE7 so upgrading the browser is not an option for me.
     
  4. Chuck S

    Chuck S DVC Boards Co-Moderator Moderator

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    Don't worry, when one of the big bosses wants to access a site that is no longer IE7 compatible, I'm sure you'll get upgraded. Business usually works that way.
     
  5. BirdsOfPreyDave

    BirdsOfPreyDave Disney Lover, DVC Member, SSR Fanatic DIS Lifetime Sponsor

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    We're stuck on IE7 here at work, too. Unfortunately, I'm also in a really bad cellphone reception area. (Well, my phone tells me it has 4 bars at 4G, but I can never ever get internet connectivity.) I understand why my office hasn't upgraded, and I also understand why Disney didn't include IE7 support. That doesn't make it any less of a pain in the neck that I can't get into either the WDW or DVC sites any more during working hours.

    I wouldn't mind dealing with funky text formatting and screens that don't quite look the way they were intended. (I've been finding work-arounds on other sites that aren't pretty, but at least get me what I need.) But that's not even an option with the Disney sites, as there isn't a log in button to get you past the first screen.
     
  6. icydog

    icydog DIS Veteran

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    I can't use my iPad to look at my points. The other website was better. Also there's no easy way to book a reservation. First you have to choose Learn How to make a reservation then you can make the reservation. Why do they assume we don't know how to make a reservation?
     
  7. erionm

    erionm DIS Veteran

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    A quick way into booking a vacation is under the 'My Vacations' drop down menu. The member website works best on the iPad if you hold it landscape.
     
  8. BWV Dreamin

    BWV Dreamin DIS Veteran

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    Haha ain't that the truth!
     
  9. DebbieB

    DebbieB DIS Veteran

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    I get it on Chrome.
     
  10. M4travels

    M4travels DIS Veteran

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    They probably read these boards!
     
  11. KAT4DISNEY

    KAT4DISNEY Glad to be a test subject

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    I find that to be a step backwards too. At least provide a direct link to book like they had before and they can also have a section to learn how to make a reservation although with all the online booking for hotels etc. that has been going on for years booking for DVC is pretty self explanatory as you go thru it anyway. :confused3
     
  12. Sammie

    Sammie DIS Veteran

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    Same here
     
  13. Sammie

    Sammie DIS Veteran

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    I agree they need a direct link to Book a Reservation on the Home page, one should not have to go to How To Book first.

    Email being sent to MS about this.

    At least the music is gone.
     
  14. Candace

    Candace DIS Veteran

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    I use IE9, and when I go to the website, I log in with username and password, but when I click "Sign In", it just sits there. I called yesterday and they said they would send a request for help to IT, and I should expect a call in 3-5 business days! Oh right! That's really helpful!
     
  15. aymekae

    aymekae Ayme of the Southern Isles

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    Anybody else having issues using the Contact email form on the website? I've tried on multiple computer, multiple browsers, over different days. Whenever I click Submit or Send, the web page does not go anywhere. No email follow up to let me know they got it, so I know it's not going through. Ugh.
     
  16. baj0505

    baj0505 Mouseketeer

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    Unable to login on my ipad with safari this morning, I was able to yesterday. Went to PC and finally got in using IE8. :badpc:
    One day one browser works the next day it doesn't very frustrating.
     
  17. erionm

    erionm DIS Veteran

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    No problems for me today using my iPad.

    Sent from my iPad using DISBoards
     
  18. KAT4DISNEY

    KAT4DISNEY Glad to be a test subject

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    I used it a few of days ago and did get the confirming email. I haven't heard back on my question though.
     
  19. Ksp

    Ksp DIS Veteran

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    Although I use a Mac, I've had no problems signing in and using the new site. It did take me a little while to navigate the site, but I"m already getting used to it. Ah, change. How I often don't like you ... till you become what I'm used to, lol! :badpc: I use both firefox and safari - so far, so good with the new website. Haven't tried to use the site on my Iphone yet, though. Guess we'll see.:surfweb:
     
  20. princesspooh323

    princesspooh323 Mouseketeer

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    When I try to log in, it sends me directly to a link accounts page and wants my club ID and one time activation code. I have already done all of that in the past. Now I can't even remember which number is that one time code, if it would even work. I cannot get directly to a login page that asks for my user name and password.
     
  21. BirdsOfPreyDave

    BirdsOfPreyDave Disney Lover, DVC Member, SSR Fanatic DIS Lifetime Sponsor

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    There's an option on the Member Services phone number for help with the web site. They can give you a new one-time code to link your DVC account to your WDW account. Select option 1 for Member Services, then listen for the web site option. (I can't remember, it's like 4 or 6.)
     

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