Neutrogena.com - Free 16 oz. Rainbath & Free shipping

Discussion in 'Budget Board' started by Marionnette, Dec 12, 2012.

  1. Marionnette

    Marionnette <font color=deeppink>Wishing On A Star<br><font co

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    With any order over $15.99.

    Use code HOLIDAY2012 and get free shipping on any size order PLUS a free 16 oz. Rain Bath.

    I ordered a bar of facial soap for $1.99 + tax and it worked!

    12/13/12
    The code has been changed to free shipping and Rain Bath for orders OVER $15.99. Still a decent offer if you need just a few things that add up to $16 but not the bargain it was last night.
     
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  3. ffindis

    ffindis Mouseketeer

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    Thanks, that's great deaL I just ordered some hand cream for $3.99 and got the rainbath and free shipping.:)
     
  4. dissybroad

    dissybroad MNSSHP 2014

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    Thanks for the tip! I did the same with the $1.99 soap. Will give the Rainbath with a special washcloth called a VIC as a Christmas present.
     
  5. shoes99

    shoes99 DIS Veteran

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    The soap was no longer available so I ordered the $3.99 foot cream to get the free item and free shipping.
    Michele
     
  6. ilovediznee

    ilovediznee Always planning our next trip home to Disney!!! DVC Gold

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    Thank you for this link! Bought a bar of acne soap for $2.49, got free shipping and a free 16oz shower gel - will pack for Summer 2013 Disney trip!!
    :thumbsup2
     
  7. luvsmickeymouse

    luvsmickeymouse Opt to Adopt!

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    Thank you so much, I got a bar of soap for $3.99 and the free item and free shipping!
    :cool1:
     
  8. csharpwv

    csharpwv DIS Veteran

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    OK, trying to order now - do they add the Rainbath at the end of your order?
    I thought it would show in my shopping cart - but it doesn't.

    The free shipping shows, but the Rainbath doesn't -

    Is that normal?
     
  9. SleepyatDVC

    SleepyatDVC DIS Veteran

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    Thanks for the promo code!

    I ordered something I normally purchase, the Rapid Wrinkle Repair Night Moisturer and got the shower gel as a bonus!
     
  10. stasijane

    stasijane Crazed one

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    This is great thank you! I have been intending to order my DD some face cream now I have a good reason to!

    Does it show the Rainbath on your order? All I am seeing is what I ordered and the free shipping?
     
  11. dreamin_disney

    dreamin_disney DIS Veteran

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    says with $15.99 purchase:confused3
     
  12. sissy_ib

    sissy_ib DIS Veteran

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    This. The Rainbath is not showing in the cart until you have over $15.99 in products in the cart. You still get free shipping with the code though.
     
  13. Marionnette

    Marionnette <font color=deeppink>Wishing On A Star<br><font co

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    They must have changed the terms since I posted. I'll amend the thread title to reflect that the deal is not dead but not as good as it used to be.
     
  14. ilovediznee

    ilovediznee Always planning our next trip home to Disney!!! DVC Gold

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    I posted that I ordered soap and got the body wash for free and free shipping. The total was small and I didn't create an account, but I thought it would show up on my bank statement as a purchase but it hasn't. Has anyone else ordered without setting up an account (it was optional) and has it shown up as a charge on your account?

    Just want to be sure all is legit. Usually when I order something on-line, it shows up immediately as taken from my account.

    Thanks -Diane :cool1:
     
  15. Marionnette

    Marionnette <font color=deeppink>Wishing On A Star<br><font co

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    There are two "pending" charges on my credit card. The first is that $1 test charge that websites do to make sure the card is legitimate. That charge should drop off in a day or two. The second is for $2.11 - the cost of the facial soap ($1.99 + 6% tax).

    Did you get a confirmation email for your order? If not, did you happen to print your order page out? Either of those would have your order number on it. You can call Neutrogena's customer service to see what the status of your order is.
     
  16. akcire

    akcire <font color=royalblue>Mouse expert, computer chall

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    I didn't set up an account and I just got a confirm email today

    Thanks to OP. I got a cheapo grandma stocking stuffer
     
  17. shoes99

    shoes99 DIS Veteran

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    Very Poor customer service
    Placed my order on 12/14 and a temp charge was charged to my cc that day.
    I called on 12/31 and the phone rang and rang and no one answered. I did a "contact us" email, and today I was sent an email that said my order was cancelled. Well I won't buy from them anymore.
    I never received my order and my the temp charged to my cc was removed.
    This was the holiday promotion...
    and I was never notified my email that my order was cancelled.
    Michele
     
  18. Marionnette

    Marionnette <font color=deeppink>Wishing On A Star<br><font co

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    I'm sorry that happened to you. I hope that you were not relying on it as a holiday gift. I agree that it was poor customer service to cancel an order without notifying the customer.

    My order arrive with no problems. I even had shipping updates via email. But I don't think I will be ordering from them again. I don't like not having a human being to speak with when I have a problem.
     
  19. luvsmickeymouse

    luvsmickeymouse Opt to Adopt!

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    I haven't received mine yet either. I called and called and it just rings and rings.
     
  20. musicluvr40

    musicluvr40 Earning My Ears

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    I called on January 2. Had placed my order early in December. The customer service rep told me that she had no record of my order number and that she would have the IT department call me. She also told me that it had probably been canceled because of the vast amount of orders. No word as of today from IT. Honestly it was supposed to be a Christmas gift, but when it did not arrive by Christmas Eve I substituted something else. For me it wasn't a make or break thing, but this is the second company that I have had this happen with. They never notified me either - I had to call to find out what was going on with my order.
     
  21. shoes99

    shoes99 DIS Veteran

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    Here is the second email I received from Neutrogena. They had no problems putting a hold on my credit card when they received my order, so I guess the technical difficulties were not with the cc processing...
    Won't be ordering from them again. The items were for me, not a gift.


    *********************************************************
    Dear Michelle,

    Thank you for your recent email. We sincerely apologize for the
    problems you have experienced. Due to the overwhelming response to the
    holiday promotion, we experienced technical difficulties with our
    website. Unfortunately, as a result, your order was not able to be
    processed.

    If you are still interested in placing an order, please contact us at
    888-984-2464, during our normal business hours of 8:00am-8:00pm, EST
    Monday – Friday, and we would be happy to assist. We apologize again
    for any inconvenience this has caused and we hope that you will allow us
    another opportunity to better serve you in the future.

    Thank you,
    Murielle
    Neutrogena
     

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