Hi I am busy selling some of my shoes that i've never worn. A pair finished today and someone bought them. I sent the invoice I've had an email saying the following Hello, I am so sorry but i am new to ebay and didn't quite understand the biding process, is there any chance that you would agree to withdraw my bid? I know I won, but when I looked up issues like this on the help section it said that the sale could be withdrawn if we both agreed to it. I'm gutted and not sure what to do - I've never been in this position before - what would you do. The lady has 0 feedback. I have 100% positive and dont really want to lose it. What do you think?