Need current info on All Star Music or Movies

Discussion in 'Disney Resorts' started by tink2007, Jul 15, 2013.

  1. tink2007

    tink2007 DIS Veteran

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    Just found out that the food court at All Star Sports will be closed for refurbishment in October. The All Star Sports is my favorite because of the food court so now I need to rethink our resort.
    We've stayed at All Star Music and Movies in the past and had bad experiences with our room at both resorts .This was years ago so I'm wondering if things have improved lately.
    I suppose if all else fails, we can still keep our reservation at All Star Sports and just walk to another food court to eat. It's not that big of a deal.
     
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  3. wdwjeffc37

    wdwjeffc37 DisneyWorldFan

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    :)I heard that while the food court at the All-Star Sports Resort is closed there will be dedicated bus service to the other All-Star Resorts so you can visit the other food courts. I don't know how much of a hassle that will be. They will have grab and go(cold) food available at All-Star Sports, in the arcade area. Also the Arcade at All-Star Sports will be closed for the duration of the food court renovation, if that is important to you or your family. I know that things need to be updated, but it sure seems like an inconvenient time to close a food court(summer is the "on" season). Oh well, it is what it is. Have a great trip!
     
  4. jillianml

    jillianml Mouseketeer

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    We stayed this past March at movies and we loved it!!!!!
     
  5. gillenkl

    gillenkl DIS Veteran

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    We have stayed at Movies twice and liked it. We basically sleep, use the pool and have a few meals at the food court.

    It might help if you elaborated on what kind of room problems you had.
     
  6. jcarwash

    jcarwash DIS Veteran

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    The All-Star resorts are under one general manager, so it's unlikely one is going to be far better or different than the other.

    I'd like to know what room problems you had too, but I also think that you're likely to have a fine experience at either Music or Movies.
     
  7. jperrot1

    jperrot1 Fantasmic

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    I know that the AS sports just got room soft refurbishments. That includes new mattresses, rugs, bedding, and I think paint job. No new furniture, though, on this one.

    I don't know the last time they refurbished the other two all star rooms. If anyone knows, maybe you could post?
     
  8. smcabee

    smcabee Boomer Sooner

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    Im guessing you meant All Star Sports? silly censor :lmao:
     
  9. jcarwash

    jcarwash DIS Veteran

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    Yeah, you need to add a little qualifier when abbreviating the All-Star resorts. :goodvibes

    ASSp
    ASMu
    ASMo
     
  10. maxiesmom

    maxiesmom The Mean Squinty Eye Works

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    From what I can find the Movies were done in 2011 and the Music in 2008.
     
  11. freediverdude

    freediverdude <font color=blue>Was very touched by the Tapestry

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    I had a reservation at the ASSp for Sept. 16-19, and called up Disney to be moved. They really did not have much available, and would not offer anything for the same price. No standard rooms available at either the Music or Movies, only a preferred at the Movies for what I thought was quite a bit more. I ended up paying a little bit more to switch over to Pop. Really not happy with the way I was treated with this.
     
  12. maxiesmom

    maxiesmom The Mean Squinty Eye Works

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    Disney is not offering any sort of discount because of the closed food court. And if they don't have the same room rate available at another resort they don't have it. They won't discount a room for you because you have decided to switch resorts. I don't see where you were treated poorly.

    The closed food court is a bummer but they have made accommodations for that. Being unhappy enough to move is up to you.
     
  13. freediverdude

    freediverdude <font color=blue>Was very touched by the Tapestry

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    Maxiesmom, I am very angry at your response, frankly. You don't know what my situation is with this reservation. You don't know that I was blatantly lied to by the Disney rep when I made the reservation. Disney should have contacted each of us who had a reservation at the time of announcing the closure of a major piece of the resort, and offered to move us at no extra charge. You know it, and I know it. So please don't be a Disney apologist tonight, I will not stand for it. Let's just end the conversation here.
     
  14. aaarcher86

    aaarcher86 Registered

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    I think her response was fine, polite, and I agree with it. It just isn't at you wanted to hear. They are accommodating guests due to the refurb in the same manner they are accommodating for the fridge issue. If the accommodations aren't what you're looking for you can move, and that's what you did. Not being happy with it doesn't make it poor treatment.

    I think you're angry and annoyed and I probably would be too. Wouldn't expect another room at the same price though. Sorry.
     
  15. dansdad

    dansdad DIS Veteran

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    I'm sorry you were lied to as that is so not cool. However, Disney is handling this refurb the same way they handle the closing of say the Poly pool. When the Volcano pool is closed for a refurb, they make arrangements for guests to use the pool at the GF and provide transportation. Same thing when the BW closes the clown pool for a refurb, the offer guests the use of SAB. I have never known Disney to offer guests to be moved because of a refurb.
     
  16. HubbDave

    HubbDave Remember, no matter where you go, there you are

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    I was wondering how to abbreviate it
    AS* looked too goofy...
     
  17. freediverdude

    freediverdude <font color=blue>Was very touched by the Tapestry

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    I think you might want to look back at how guests were treated back in the early to mid 2000s or earlier then. I'm sorry you've become accustomed to the service provided today and feel it's acceptable.
     
  18. maxiesmom

    maxiesmom The Mean Squinty Eye Works

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    Actually you have it backwards. Disney has come leaps and bounds with how they treat resort guests when they have something down for refurb. I know firsthand that a few years ago they wouldn't even have mentioned something being closed at the resort. They would have let you show up, and said sorry, it is what it is. And offered no accommodation at all.:(

    So no, I don't think Disney needs to go above notifying guests of the closure, offering accommodations (a grab and go area and a bus to a resort that is less than a 7 minute walk away) and giving you the chance to switch resorts.

    As far as being lied to, are you sure? The CMs over the phone are known for being mis-informed. It could very well be you had a CM that didn't have a clue what was going on.
     
  19. aaarcher86

    aaarcher86 Registered

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    OR your expectations are unreasonable in this particular situation.
     
  20. freediverdude

    freediverdude <font color=blue>Was very touched by the Tapestry

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    No, that was NOT how we guests were treated in the past as far as refurbs.

    And yes, I was deliberately lied to. The rep mentioned that there was some construction going on, so yes I immediately got concerned and asked her "oh, is it something major?" sounding hesitant. She then said, "no, it's not something that would affect your stay."

    I think this is the end of the thread for me, since some people on here are bound and determined to defend Disney in the face of anything they do.
     
  21. maxiesmom

    maxiesmom The Mean Squinty Eye Works

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    Actually it is. One trip there was a refurb going on the at the resort I had booked. We were not notified ahead of time. We were not notified once we were there. It was a surprise! So we were not even given the choice of moving resorts ahead of our stay, let alone offered up a bus to another resort.

    Disney has made accommodations for the food court being closed. They will have a grab and go food area set up. They will bus you to the next resort, which will be all of a 1 minute bus ride. Those are both decent accommodations. It is up to you to take them or switch resorts. They will not offer you a discount to move.
     

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